Kristen T. and Phillip W. Bale of Glasgow are the 2020 recipients of Distinguished Service Medals, WKU’s highest honor for volunteers. Dr. Bale, a family physician with Graves Gilbert Clinic, has served on WKU’s Board of Regents since 2013. Kristen Bale served on WKU’s Board of Regents from 1992 to 2005, and she served as the Chair from 2000 to 2003.