Update from Middlesex County Improvement Authority (MCIA) Regarding Recycling Pick-Up Delays
Leave Recycling at Curb if Pick-Up is Delayed
Curbside Recycling in Monroe Township is handled by Middlesex County.
Here in Monroe, we are experiencing inconvenient delays from Middlesex County Improvement Authority’s provider Interstate Waste Services (IWS, formerly Soltera) who services 14 municipalities throughout the County. According to the company, this is the result of significant staffing challenges due to the ongoing COVID pandemic that have challenged hauling companies through the region and state for the past several years.
MCIA and IWS representatives have acknowledged and apologized for the problem.
MCIA has sent us their assurances that IWS is taking steps to bolster staff and provide timely pick-up, including hosting a job fair in June, adding a $2,500 sign-on bonus for new CDL drivers, enhancing employee training, offering monthly bonuses for perfect employee attendance, and assigning supervisory staff to driving routes.
We are hopeful that these measures will improve recycling pick-up services here in Monroe, however, we expect that it may take some time to rectify the situation. We will continue to push for solutions.
In the meantime, if a pick-up is missed, IWS will try to come back within 24-hours so please leave recycling at the curb once placed there on your scheduled date.
Thank you for your continued patience in this matter. Please contact the MCIA Recycling Hotline at (800) 488-MCIA (6242) for any recycling issue not resolved within 24 hours.
