April 2026

In this issue:

• Webinar alert: Explore how primary care clinicians are using AI to build tools
• New tool for TELUS PS Suite EMR: Hepatitis C screening and care
• Recent case study explores how centralized waitlist management is impacting Northwestern Ontario
• On the blog: An Integrated Care Manager at Amplify Care reflects on the power of relationship-building in driving meaningful change

Digital health tools miss the mark when they are built without enough input from the clinicians who use them every day. That’s beginning to change.

Amplify Care invites you to join an upcoming webinar – Primary Care Clinicians Driving Innovation: Using AI to Build the Tools You Actually Need

When: May 19, 2026, at 12:15 PM EST

In this session, Family Physicians Dr. Kevin Brophy and Dr. Byron Song will discuss how clinicians are becoming builders, using AI and no-code tools to create solutions that fit real workflows.

You’ll learn:

• How to build practical tools without coding experience
• Real examples of clinician-led innovation
• How free tools like an FHO+ hourly tracker can support practice management
• How AMELI AI enables more effective search across structured and unstructured patient data

This session is a call for clinicians to take a leading role in shaping digital health. Reserve your spot and join the conversation!

New: Hepatitis C Screening and Care Toolkit for TELUS PS Suite EMR

Delivering guideline-based Hepatitis C care just got easier.

The Hepatitis C Screening and Care EMR Toolkit is now live for TELUS PS Suite and available as a free download from the Amplify Care website.

Developed by Amplify Care with the Hepatitis C Elimination Roadmap Ontario and the Viral Hepatitis Care Network (VIRCAN) at UHN’s Toronto Centre for Liver Disease, this toolkit integrates directly into your EMR to support screening, treatment, and follow-up, without disrupting your workflow.

Key features:

• Identify patients who need screening
• Generate pre-filled lab requisitions
• Receive prompts for next steps and follow-up
• Access a guided, step-by-step treatment pathway

When a patient tests positive, the care pathway activates automatically, helping you move from assessment to treatment with confidence. For more details about the tool, read our blog post here.

New Case Study: Centralized Waitlist Management in Northwestern Ontario

The Amplify Care team has published a new case study exploring how a Centralized Waitlist Management system is improving access to care across Northwestern Ontario.

In a region where geography and limited resources have historically created barriers to timely care, this initiative is helping ensure patients are prioritized based on urgency and connected to the right care professional – when and where they need care. Supported by eReferral integration and waitlist management technology, the model enhances coordination, reduces delays, and improves equity for remote and underserved communities.

The case study highlights real-world impacts, including faster referrals, fewer incomplete submissions, better use of available appointments, and improved access to care closer to home.

Read the full case study to learn how this approach is transforming referral management and advancing more equitable healthcare delivery.

On the Blog: Reflections from an Integrated Care Manager

We’re excited to share a new guest blog post from Matt Ward, one of Amplify Care’s Integrated Care Managers, reflecting on his experience supporting Ontario Health Teams (OHTs) and driving meaningful change across the system.

In his post, Matt explores how relationship-building with clinicians is the true foundation of successful healthcare transformation: from improving primary care attachment through thoughtful workflow alignment to expanding remote care monitoring that supports patients at home. His insights highlight a powerful truth: lasting impact doesn’t come from tools alone, but from trust, collaboration, and a shared commitment to better patient care.

www.amplifycare.com | info@amplifycare.com