Get Operations Going & Adopt Digital Technologies

August 25, 2021, 12:00pm EDT
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As businesses work toward sustainable operations, consumers are responding positively. Stay in front of customers, and let them know you have a rollout plan. Implementing necessary changes and precautions demonstrates strength, leadership, and commitment.

Get operations going post-COVID-19

In this webinar you will learn how to prepare for changes in customer behavior, employee protections, supply chain and operations as you work toward a sustainable operating model. And as distanced working and virtual transactions become the norm, every business must embrace recent technologies for sales, marketing, operations, payables, receivables, human resources, and payroll.

Any platform, digital application, or program that can allow you to conduct business while minimizing actual contact with vendors and customers is a possibility. With the emergence of COVID-19, new applications have come to market to help small businesses like yours.

Why it matters:
  • Consumers are responding positively to resumptions following the early phases of COVID-19, provided businesses have considered necessary health precautions and adapted their practices.
  • It’s important to start working on changes to your business, whether for the sake of public health, to address a new market or to demonstrate strength that builds customer confidence.
  • With COVID-19, work needs to be virtual—free from the physical constraints of the office or store.
  • Sales have shifted to purchasing and servicing on digital platforms. Digital capabilities and cloud-based technologies can help now and allow you to be more responsive in the future.

Key questions:
  • How will you adapt your business to demonstrate strength, leadership and commitment to customers and staff?
  • How can you maximize digital technology to fuel your business operations and enable customers to interact with minimal physical contact?

We suggest that you download and print a copy of the Small Business Recovery Workbook to get Organized prior to the event to follow along with and write notes for your convenience.

This workshop is sponsored and facilitated by SunTrust now Truist | Christine.M Apetz VP Branch Manager , Robert Ludlow, Business Banking Leader and Will Landreth, Market President.

This Webinar is Free thanks to TRUIST
Funded in part through a Cooperative Agreement with the U.S. Small Business Administration. All opinions, conclusions, and/or recommendations expressed herein are those of the author(s) and do not necessarily reflect the views of the SBA.
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