Ohio 211s are very diverse. They are located within Community Action Agencies, libraries, mental health agencies, social service organizations and United Way agencies and offer a variety of programs in their areas. By calling 211 your constituents can be connected to many resources that they may be unaware of.

As we fast approach the April 8th Solar Eclipse event, many of our residents, and those from out of state too, are looking forward to this event. The next solar eclipse won't take place for another 20 years. The most important item to convey to our residents is their safety. Click here to access a pdf flier on eye safety. The Ohio EMA also has a website for residents to visit.

211s across the state will be prepared to assist during the event. Because some towns may actually double in population for the eclipse, local emergency management, healthcare and mental health systems, gas stations and more could become a bit strained with the influx of people.

It is important to let people know that traffic may be one of the biggest concerns across the state as many of the hotels, campgrounds, cabins, vacation rentals have been booked for months. We urge people to be calm. Fill up your tanks with gas before coming or going, put some extra food and water in the car in case of extra long waits, and be sure to be patient.

Mobility Management helps provide access to jobs, education, and health care while allowing the community members to live independently and engage in community life.

The program designs and delivers transportation services that are customer focused. It began with a community vision where the entire transportation network - public transit, private operators, cycling and walking, volunteer driver, and others - work together with customers, planners, and stakeholders to deliver the transportation options that best meet the community's needs.

To learn more about Mobility Management visit https://www.fairfieldcounty211.org/mobility-management/

IN THE NEWS

Enjoy shared links here to news articles about 211.

Sports Gambling in Ohio

Michelle Snowden, Associate Director of 211 Navigation Services at United Way of Greater Cleveland, was featured on ESPN’s Outside the Lines in a program focusing on sports gambling. Michelle discussed some of the trends that 211 Navigators have seen since Ohio legalized sports gambling in January 2023, and the help available through Ohio’s problem gambling hotline – 1-800-GAMBLER – which United Way 211 in Cleveland manages on behalf of the state. The entire segment is available on ESPN’s YouTube channel with Michelle’s segment coming at just past the 40-minute mark. 

Below is the 2023 preliminary data for Ohio 211

Click here to see the roles each of the three critical lines - 211, 988, and 911 - play in the safety of our citizens. 211 provides fourteen call centers and four of those are blended centers also providing 988 crisis services. All of these call centers are 24/7.

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Ohio 211 Providers

• Area Agency on Aging 3

• Ashtabula County Community Action Agency

• Fairfield County 211

• Mansfield/Richland County Public Library / First Call 211

• Lutheran Social Services 211 Central Ohio

• Help Network of Northeast Ohio

• Helpline of Delaware & Morrow County

• Lifeline, Inc.

• Pathways of Central Ohio

• United Way of Greater Cincinnati

• United Way of Greater Cleveland

• United Way of the Greater Dayton Area

• United Way of Summit & Medina

• United Way of Greater Toledo

In 2001, following the Federal Communications Commission authorization of 211 for the provision of information and referral, the Public Utilities Commission of Ohio (PUCO) gave Ohio AIRS (DBA Ohio 211) responsibility for overseeing the development and management of 211 in Ohio.

Ohio 211 Website

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