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nhsManagers.net

29th October 2026

What you need to know and what you need to think about - all in one place - for free!

 


News and comment from

Roy Lilley



Payroll...

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Short on time? Get yer ears-on and listen to Roy Lilley read this morning's eLetter... free!

The surprise in the Chancellor’s Budget came with a familiar face. Well, almost.


The man behind the meerkats advert on the telly...


...Mark Bailie, chief executive of Compare the Market, and member of the NHSE’s invisible Board...


...will review NHS productivity and artificial intelligence. Reporting early next year, his findings will;


'...help shape the spending review…'


There’s a red flag to start with!


He chairs NHSE’s technology committee. He should know where some of the bodies are buried.


Another review, though… really?


There’s been at least nine earlier reviews and inquiries touching efficiency, management or technology;


  • Guillebaud, 1956
  • Griffiths, 1983
  • Wanless twice, 2002/7
  • Gershon, 2004
  • Wachter 2016, and …
  • Carter’s three investigations (2016/18/18) into hospitals, mental health, community services, and ambulances.


Different remits. Not nine identical reports. But… hardly unexplored territory.


Then came Darzi.


Before commissioning another set of answers, we should ask;


which previous recommendations

were implemented, 

which were abandoned and 

which are waiting for the

money, and…


… to put a figure in Mr Bailie’s briefing pack…


… from 2010 to the pandemic, NHS productivity grew by an average of 1.5% annually, against 0.4% in the wider economy. 


Nearly four times the rate.  


The source? Chris Whitty, writing to Parliament’s Public Accounts Committee, citing the ONS…


and…


… the NHS measure includes quality improvements. 


By the way, the Treasury itself reports NHS productivity growth of 3.5% in 2025–26, exceeding its 2% target.


That deserves recognition before another lecture on efficiency.


The trope that commercial experience comes with superior knowledge of efficiency deserves retirement.


Bailie’s own committee has already endorsed a technology productivity plan and identified the obstacles to delivery.


What will another review establish that his committee doesn't already know... and who was responsible for acting on its warnings?


Dunno...


He already knows the NHS isn't waiting to discover AI.


It is already helping produce clinical notes. Diagnostic applications are working. Staff are exploring decision support and ways to escape the administrative grind.


The task is implementation. We know how to do this stuff…


  • Start trust by trust. 
  • Find problems worth solving. 
  • Use local records alongside current clinical evidence to develop and test useful support. 
  • Connect neighbouring services and specialist expertise, then national expertise where needed.


Local delivery, common standards, shared infrastructure.


Nobody needs hundreds of trusts buying the same advice, repeating assessments and discovering the same mistakes.


That needs organising. Funds forn integration and training. Negotiate contracts. Spread what works.


And, introduce the Meerkat man to the work of William Baumol…


…a string quartet takes much

the same time to perform a piece

today as two centuries ago. Wages

have risen. Playing twice as fast does not make the performance twice as good, or create better value for money, but the musicians will want the same wages as everyone else..


There is a lot of music in healthcare.


Washing someone. Explaining a diagnosis. Sitting with a family when the news is bad.

Distinguish the time we waste from the time we owe people.


Was there anything actually useful in the Budget?


An additional £190m for NHS England this financial year, for winter and other pressures. Welcome support, for sure but… it’s not a recurring settlement.


There is £100m for robotic surgery, but it's from the existing £300m NHS Transformation Fund. 


Count it twice and we are fooling ourselves.


The National Living Wage rises 3.9% to £13.21 from April. Good for low-paid workers; additional costs for care providers and contracted services.


Their finances affect hospital discharge.


Medical-deputy VAT changes also deserve scrutiny.  The Treasury plans to collect around £100m a year by changing VAT treatment of temporary medical staffing.  How much of that will ultimately come out of healthcare budgets?


Dunno…


Lower employer pension contributions come with corresponding budget reductions, intended to leave departments neither better nor worse off.


Social care’s bigger promise is further away.


Pension triple-lock changes from 2030 are intended to help fund free personal-care for older people in England. Casey reports next year.


Someone waiting to leave hospital needs help this week.


Ring-fenced preventative spending at the next spending review could matter. So could AI.


Advice for Mr Meerkat? Read the previous ten reports and watch a performance of Franz Schubert: String Quartet No. 14 in D Minor, before putting pen to paper...


... his review could influence the spending review in two ways;


  • justify investment in the NHS, or
  • persuade the Treasury that the NHS can deliver more within its existing budget.


More importantly, will his NHS recommendations release staff time for patients...


... or release staff from the payroll?

In their latest podcast

Niall Dickson & Roy Lilley

grapple with the topic

many believe is the Holy Grail

of effective healthcare – integration. 


How do you create a system where physical & mental, hospital & community, health & social care services all collaborate effectively together in the interests of clients & patients rather than institutions or vested interests? 


Well, one place in the world claims to have – at least for a while – cracked it – the Canterbury region of New Zealand. 


Niall & Roy’s guest is the former chief executive in Canterbury David Meates who, with his team, transformed health & care services between 2009 - 2020, & apparently created a single system which achieved so much of what everyone aspires to.

For all the previous

In the Loop

podcasts with

----

Anita Charlesworth CBE

Senior economic advisor at the Health Foundation

Prof Laha

President Inensive Care Society

Sir Mike Richards

Explains prostate cancer testing

Bill Kircup

Why he pulled out of the Amos Report

Jonathan Asworth

Former MP and now a stroke victim.

Dr Ian Higgson

President of the

Royal College of

Emergency Medicine.

Prof Jim Blair

Learning Disability expert

Andy Burnham

Mayor of Greater Manchester

Nichola Ranger

ChEx Gen Sec RCN

Tom Dolphin

Chair BMA

David Gregson

founder of BeeWell

Dr Charlotte Refsum

Tony Blair Institute

Rob Webster

ICB CHEx

Sarah Woolnough

CEO of the King's Fund

Sir Jim Mackey

Dame Jennifer Dixon

Lord Darzi

Professor Tas Qureshi

Dr Penny Dash,

chair NHSE

Richard Meddings,

former chair NHSE,

Sir Jeremy Hunt,

Sir Andrew Dilnot,

Paul Johnson

IFS

CLICK HERE


-oOo-


Probably, the most listened to

Podcast in the NHS!

FREE!

Want to contact Roy Lilley?

Please use this e-address

roy.lilley@nhsmanagers.net 

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Dr Paul Lambden


Just Count Slowly, to 10


“...improvements continued more rapidly with war and the necessity to operate on servicemen injured in battle.” 

News and Other Stuff

---

>> Autumn Budget 2026 - social care needs more than promises of future reform.

>> NHSE abolition group chair hasn’t attended meetings for a year - Alan Milburn has missed every meeting of transition board since September 2025.

>> The first trust to establish a diverse “shadow board” to tackle poor ethnic diversity among directors - reports recruitment equality has worsened since its launch.

>> Consultants in England to take strike action - in November.

>> Fixing health - more news from NZ.

Now available in Kindle

"If only the cabinet and senior civil servants would read this short tome and digest the contents. If they did they would realise how useless most of them are. I absolutely agree with the message this book conveys. Sadly it may not reach the right people nor persuade them to re think their approach to management."

Reducing Deconditioning and Valuing Patients Time








This is what I'm hearing, unless you know different. In which case, tell me, in confidence

__________


>> I'm hearing - there is a hole in the middle of DH++ planning on just what the future of the NHS is looking like. Cooper has to dump the last vestiges of Lansley and find a way to wriggle out of the Streeting madness. Apparently we are 'paused and thinking'. I'd say banjaxed.

More News

...

>> Queen’s Hospital secures £42m for adult and children’s A&E redevelopment - in east London.

>> Milton Keynes University Hospital - upgrades MRI safety signage.

>> Manchester Fertility Services sold - to private equity-backed international care group.

>> Full genome analysis of the ongoing influenza A/H5N1 cattle outbreak - in North America.

>> NHS adds prescription ready alerts - to smartwatches and mobiles

 
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