Greetings!


November is here, and this month's RTC news is all about staying connected, sharing helpful reminders and celebrating the people who make RTC special. From Thanksgiving wishes to tips for keeping your holiday guests connected, we've got a little something for everyone!


Here's what's inside:


πŸ¦ƒ Happy Thanksgiving! – We're sharing our holiday wishes and a reminder about our office closures for Thanksgiving.


πŸ’Œ Don't Let $5 Add Up! – A friendly reminder about the $5 monthly paper statement fee beginning January 1, 2027 and how to switch to FREE eStatements.


πŸŽ‰ Employee Anniversary – Help us celebrate a special 10-year milestone with one of our RTC team members!


πŸ“± More Guests, More Gadgets! – Hosting family or friends this Thanksgiving? Learn how a guest WiFi network can help keep everyone connected.


Thank you for being part of the RTC family! We're especially grateful for our customers and the communities we serve this Thanksgiving season. Enjoy this month's newsletter! 🍁

πŸ¦ƒHappy Thanksgiving!


As we celebrate Thanksgiving, we're grateful for our customers and the communities we serve!

Our office will be closed Thursday, November 26 and Friday, November 27 in observance of the holiday.


We will reopen Monday, November 30.


Wishing you and your family a wonderful Thanksgiving!

Don't Let $5 Add Up!


January 1, 2027 is getting closer! If you're still receiving paper statements, now is a great time to make the switch to FREE eStatements and avoid the upcoming $5 monthly fee.


ο»ΏSwitching is easy! Sign up through the eBill app or call our office at 574-223-2191 during regular business hours, Monday–Friday, 8 AM–5 PM. We're happy to help!

Celebrating 10 Years With RTC! πŸŽ‰


Today we're recognizing Paul Carpenter for 10 years of service with RTC! As a Service Technician, Paul plays an important role in helping keep our customers connected and providing the reliable service our communities count on.


We're thankful for the time, hard work and commitment Paul has given to RTC over the past decade.


Please join us in congratulating Paul on this milestone!

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πŸ“± More Guests, More Gadgets!


Thanksgiving means family, friends, football and plenty of devices connecting to your WiFi! With a house full of guests, it's a great time to take advantage of features that can make managing your home network easier.


Check out the tips below to help keep everyone connected during your holiday gatherings!


Have an RTC Router but don't have the app yet? Visit the Apple App Store or Google Play Store and search for "RTC Fiber" to download it.

Have Questions? Stop By and See Us!


Whether you have questions about your internet service, need help with your account or just want to say hello, we're here to help!


Third Wednesday of Every Month | 11 AM–2 PM | 122 W 8th St, Rochester

Give Us A Review! We'd Love To Hear From You!


If you’ve enjoyed our service, we’d love a quick Google review. It only takes a minute and helps others in our community discover RTC.

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