The Time To Fill: Recruiting And Retaining Top Multifamily Talent

UNITS Magazine

As the multifamily industry faces a challenging hiring market, especially for maintenance and on-site roles, owner-operators are responding with higher pay, improved benefits and career development opportunities to attract candidates, while placing renewed focus on culture, flexibility and employee well-being to sustain morale and boost retention. For a recent UNITS Magazine story on staffing strategies, Taylor Johnson offered expert insights from clients Habitat and Draper and Kramer, Incorporated. In the resulting feature, Habitat’s Lori Flaska discussed how the company adopted a more centralized staffing model, using virtual interviews and emphasizing clear career paths and growth opportunities. Gladys Pagan of Draper and Kramer highlighted how the firm proactively identifies which skills can be trained and which are essential at hire in order to broaden its pool of candidates, in addition to using social media and a strong company culture to attract and retain talent in a competitive landscape.



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