We are very excited to announce that Disney, Showmax, African Bank, Smoke CI and Pivotal Data are all joining us for the opening panel of CEM 2020's digital webinar series.
Throughout this interactive webinar our experts will debate and share practical insight on understanding, implementing and deriving value from Voice of Customer.
The discussion will underpin the following:
- Understanding your customer
- Driving VoC to action to show results
- Investing in the changing needs of your customers
- Data Analytics - What do you do with data to make it work for you
- Using data to deliver hyper personalised experiences
