Customer Service Tip
Don't de-motivate a motivated person. Above all else, keep your motivated people motivated. Do everything you can to develop, empower, train, engage and recognize your motivated people. Of course, you should do those things with everyone, but the ones who are currently "living it" need to be prioritized. Everyone who works hard needs to know that their work is appreciated. So, with that context in mind, us leaders need to be very mindful of not being accidental diminishers. Read more. (Bryan Williams)
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