"Behaviors are a form of communication," says Brooke Smith, Program Coordinator at The Oaks on the Hillview campus. Brooke and her team work with older adults who have dementia and challenging behaviors. "It's our role not to simply view the people we work with as being difficult, but to try and understand their needs." The goal at The Oaks, which is a 10-bed secured nursing home, is to help people stabilize so they can transition to a less restrictive environment. "It's rewarding work," adds Brooke, who has worked on the Hillview campus for 26 years. "I really enjoy the mentality of the staff here, which is to work together and help each other out." |