Tech Talk News
From Your IT Professionals

April 11, 2023 - Volume 11, Issue 3
Case Study: SSD Replacements

Users at a local governmental agency were being bogged down by delays caused by the speed (or lack thereof) of their computers. When this was brought to the attention of Ridge Support and replacing the equipment was not an option, we had to devise a plan.
  
The original issue was related to two, maybe three, desktops so it was decided we would look to upgrade a unit to an SSD instead of the HDD inside to see if this produced the desired effect. It more than did that as clients report faster boot times, less lag / spin time, and just better performance overall. We believe it may be the best way to prolong the life of existing machines as this is quickly becoming a standard on new desktops.
  
What was intended to address an issue with two to three devices has ballooned as users have seen the improvement. Over the course of a month or two, we updated close to a dozen PCs and they offer a noticeable performance difference for the users. Less delays and less "Spin Time”.
  
The process takes about 90 mins per PC with a 512 GB drive. We start with imaging the drive to an external disk, then the physical drive is swapped out with a new SSD drive of the same size. At that point, we load the image onto the new drive and they are back up and running, right where they left off.

Since the initial tests, we have had a fairly consistent steam of requests for this to be completed on additional devices at the client.

To find out if this could be an option for your devices, please reach out to our offices and we'd be happy to discuss the best course of action for you.
We strive to look out for the best interest of our customers and their procurement in the IT venue. Be it hardware, software or service related, we want to guide you in the most effective manner possible.  
Don't Forget
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___If you are engaging service or support with a software or third party vendor in which our services may be required, always make sure to give Ridge Support as much advanced notice as possible. These situations include but are not limited to:
  • Changing of an internet service provider
  • Changing phone service providers
  • Updating of websites
  • Software and hardware migrations, upgrades, and installations
  • Addition or deletion of user accounts
We ask this in an effort to be able to provide you with the steadfast and professional service that you have come to expect of us.
Ridge Support Technologies
610-323-3351 | service@ridgesupport.com | http://www.ridgesupport.com