Insights for
July 2026

Welcome to our Monthly MCI Updates email! We will be sharing the latest updates from MANNA and Feeding America on MCI, MANNA-wide stats, and monthly focuses for our agencies.

MANNA MCI Mountain Cards

Have you seen a neighbor bring a blue and white Mountain Card at your distribution?

MANNA Mountain Cards are similar to an Ingles card - we have wallet and keychain options that allow a neighbor to be scanned at check in to pull up their profile.

Not all agencies decided to distribute Mountain Cards to their neighbors, so we wanted to pass along this information in case a neighbor brings one to your food pantry.

Even if you are not distributing Mountain Cards, you're agency can still accept them to check a neighbor in!

Helping increase anonymity of neighbors by searching within the "alt ID" category instead of name
Speeding up the check in process for the agency
Demonstrating that the neighbor was previously entered into the system to prevent duplicates

If you have any questions regarding this process, or access to Mountain Cards, please contact us at: MCI@mannafoodbank.org

MONTHLY FOCUS: Neighbor Information Changes?

Have you noticed neighbor household information disappear?

Recently, our team has heard that some neighbor info has been disappearing from household profiles. This is caused by agencies editing and deleting certain information from neighbor profiles (phone numbers, names of household, etc.) possibly due to their own agency's need for information.

For example, your agency may not collect phone numbers, but that does not mean all other agencies are also not collecting household phone numbers. This has resulted in the person running intake for the other agency going into the profile to delete the household number.

We want to reiterate, please do not delete information off of profiles unless it needs to be updated! If an agency makes a change to a neighbor's household info, that change impacts all other agencies.

Some examples of necessary data changes are:

Duplicate Management
Misspelling of names
Incorrect birthdates

If during the intake process you find that a household has more information than your agency gathers on their profile, please leave the information as is.

Reminder: While checking neighbors in, confirm information such as zip code, number in household, etc.

MCI Agency Resources

The Agency Resource page is a valuable tool designed with your agency needs in mind. We are always looking to expand and improve. If there is anything you feel like we are missing, please let us know.

We encourage all agencies to save and pin the URL for easier access. Click the link here to view: MANNA FoodBank - Agency Resources

Reminders

Share your success story with our team!

We want to highlight agency impact, celebrate our community, and empower our communities.

We are looking for agencies to share:

Neighbor or intake success stories
Impactful stories
Tips and tricks
Best practices that are working for your agency
Please send your submissions to: MCI@mannafoodbank.org

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Need more information about SNAP?

SNAP materials are available on the shopping list in P2. These are great to have available during intake to distribute to neighbors that may be eligible for SNAP or would like help with their application.

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Backdating intake forms

If for some reason you are unable to complete live intake in MCI, you can always back-date entries to ensure all of your neighbors and visits have been captured.

Click the link to: instructions on back-dating entries .

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MCI Financial Incentive

Once your pantry has collected 6 months of data through MCI, you will receive a $1000 award! This can be used for a variety of things, such as more tablets, equipment, tables, and more! Please reach out to the MCI team with any questions.

*Please note that these funds will be distributed via check. We will process awards monthly, with the first batch going out soon. These funds are intended to support your pantry — food purchasing, internet service, etc. No reporting is necessary after receiving these funds.