Police announce new tool for community to provide feedback
Soon, the Cedar Park Police will be sending out text message surveys after certain interactions with Dispatchers and Officers in the Department. Each survey will be a few questions about how satisfied you are, and ask for feedback. This may be after low priority calls or certain types of reports, and may happen a few hours or a few days after the interaction.
Your feedback is important and they want to know how they are doing. They also want to be able to provide positive feedback to staff, and to know if something can be improved.
Not everyone will receive a survey, and residents that do not want to participate can simply not respond. This cannot be used to report any type of emergency, criminal activity, or make a formal complaint with the Department.