Interim Housing Referral & Matching Process Update

Support Resources and Reminders  

Dear Providers,  

We are now fully implemented with this FY’s Interim Housing (IH) Referral & Matching Process  - including Family Interim Housing projects and other projects new to the HMIS Inventory Module.  

As a reminder, with the updated workflow, LAHSA Matchers continue to match participants to City of Los Angeles-funded beds, while HSH Matchers are matching participants to County-funded beds. 



The Portfolios assigned to each matching team are provided below: 

Countywide Tier 1 Community Queue  

Please note that providers may experience some delays in matching from the Countywide Tier 1 Interim Housing Community Queue as new workflows and operational processes are fully implemented. Participants continue to retain their position in the Community Queue.  

We appreciate your patience as we work together to implement these enhancements. 

Summary of Training and Resources 

• The Matching & Referral Process for IH Providers 

The training session covers the matching workflow, queue review process, and how to direct referrals to the appropriate placement opportunities. 

• On Demand Recording: Recording and PPT presentation  [Link]   

• Matching & Referral Process for Referring Parties 

This training session covers the matching workflow, queue review process, and focuses on the roles and responsibilities for referring parties. 

• On Demand Recording: Recording and PPT presentation [Link] 

• Office Hours reminder 

Data & HMIS Office Hours (weekly) 

• Every Thursday | 2:00 pm - 3:00 pm  
• Click here to register 

• IH Inventory Resource Landing Page 

HMIS Inventory Resources  This page serves as a central repository for the Interim Housing portfolio management within the Los Angeles Continuum of Care (CoC). Here you will find important updates, communications, guidance, and resources.  

If you have questions, please submit a support request through the LAHSA Enterprise Ticketing System under HMIS Support > HMIS Inventory.  

For HSH program-related questions, please contact the HSH team at InterimHousing@hsh.lacounty.gov. 

Thank you for your collaboration and dedication to serving participants. 

Sincerely, 

Team LAHSA & Team HSH

LAHSA is a joint powers authority of the City and County of Los Angeles, created in 1993 to address the problem of homelessness in Los Angeles County. LAHSA is the lead agency in the HUD-funded Los Angeles Continuum of Care, and coordinates and manages federal, state, county, and city funds for programs providing shelter, housing, and services to people experiencing homelessness.