Help ensure your business-critical calls and SMS messages are recognized, trusted, and answered.
TouchTone Business
Make Sure Your Most Important Calls Are Recognized and Answered.
Phone Number Reputation Management + Branded Calling ID™ (BCID)

We want to help ensure your important outbound calls are recognized, trusted, and answered.

Legitimate business numbers can be flagged as “Spam Likely” or “Scam” by carrier analytics. When that happens, customers may ignore the call, never see it, or hesitate to respond.

For organizations that depend on timely communication, missed calls can disrupt critical business activities and lead to delays, frustration, and lost opportunities.

When timing, trust, and response matter, your business cannot afford to look like spam.
Before BCID vs. After BCID
A clearer caller experience can help customers know who is calling and why.
Before and after comparison showing a spam-labeled call and a branded business call
THE SOLUTION
Protect your calling reputation and strengthen caller recognition.
TouchTone combines reputation support with branded caller information to create a more trusted outbound calling experience.
Phone Number Reputation Management
Helps monitor, register, and remediate outbound business numbers across major carrier networks to reduce improper labeling and proactively protect your calling identity.
Branded Calling ID™ (BCID)
Can display your authenticated business name, logo, and call reason on supported devices, helping recipients recognize your organization before they answer.
Why It Matters
Reduce labels
Reduce Improper Labels
Minimize spam and scam misclassification issues.
Improve answer rates
Help Improve Answer Rates
Give legitimate business calls a better chance to connect.
Strengthen caller trust
Strengthen Caller Trust
Build confidence before the conversation begins.
Make sure important calls are recognized when they matter most.
Whether you are already seeing spam labels or want to address the risk proactively, TouchTone can help you evaluate the right approach for your business.
SCHEDULE A BRANDED CALLING DEMO

800.900.5474 | partners@touchtone.net | touchtone.net