IOCP SERVICES SPOTLIGHT

Highlighting programs and services for the IOCP client community


July 2025 | Access public benefits, New store hours at Resale Select

 

COMMUNITY NEWS

Stretch your dollars by accessing public benefits

white lady with glasses counting money on table

What are public benefits?

Hennepin County and the State of Minnesota offer programs to supplement families' and individuals' incomes.The type of assistance people receive depends on their life circumstances, family size and type, and other factors. 

Singles

  • General Assistance (GA): Cash benefits
  • Emergency General Assistance: Financial support for crisis situations

Families

  • Diversionary Work Program (DWP): Employment services and cash benefits          
  • MN Family Investment Program (MFIP): Cash, food, and childcare assistance
  • Women, Children & Infants (WIC): Assistance for pregnant women and mothers with young children

Immigrants

  • Refugee Cash Assistance: Cash benefits for new immigrants
  • Refugee Medical Assistance: Health care for new immigrants

Seniors

  • MN Supplemental Aid (MSA): Cash benefits for seniors not receiving SSI
  • Commodity Supplemental Food Program (CSFP): Monthly food boxes for seniors

All

  • Food Assistance: Apply for SNAP online at MNbenefits 
  • Emergency Assistance: Apply for help paying rent through RentHelpHennepin
  • Health Care Assistance: Apply for medial benefits online at MNsure.org

How to Apply

Apply for economic benefits online at mnbenefits.mn.gov, call 612-596-1300, or visit the Hennepin County Kiosk located in IOCP’s lobby.


Available through the kiosk... Hennepin Waypoint: Waypoint is a digital, mobile-friendly directory of community resources that helps people experiencing financial hardship get the services they need.

Come to the IOCP lobby to access the Hennepin County Kiosk

The Hennepin County Kiosk at IOCP

Using this touch-screen kiosk, Hennepin county residents can:

  • Access and complete online applications
  • Scan and print Human Services documents
  • Use a phone to contact a representative
  • Register to vote
  • Complete a Hennepin County homestead application

Note: This kiosk does not function as a direct line/short cut to speak with Hennepin County staff. Learn more via this video.




Try the kiosk yourself! It's conveniently located in the IOCP Lobby

Hennepin County kiosk machine is now located in the lobby of Plymouth, MN based IOCP

How can IOCP staff help?

IOCP staff are available to answer questions about public benefits, help you fill out online and paper applications, and help you use the Hennepin County Kiosk in our building to apply for and manage the benefits that you quality for.

 

IOCP PROGRAM NEWS

Shop at Resale Select during extended evening hours

Resale Select is now open Monday - Thursday, 10 a.m. - 7 p.m. and Friday & Saturday, 10 a.m. - 5 p.m.

Introducing extended evening hours: Along with extended hours on Wednesdays and Thursdays, the store is now open until 7 p.m. on Mondays and Tuesdays as well! 


Best times to shop: With these extended hours, we look forward to serving customers who are looking for affordable clothes & accessories, household goods, books, furniture, and more.


Best times to receive client assistance: If you're taking part in our free clothes program, please visit the store during these hours: Monday - Thursday: 10 a.m. - 6 p.m. and Friday - Saturday: 10 a.m. - 4 p.m. (Remember, a referral from a client services staff member is required for this service.) This will give you the best shopping experience as we adjust to our new staffing needs and provide top-notch service for all customers.


Mark your calendar: Back-to-school clothes will be in store this August. A $5 bag sale will take place on Saturday, August 16.

 
 

IOCP HOURS & UPDATES

FOOD SHELF HOURS 

All food shelf visits are by appointment.

Mondays: 1 - 6 p.m. 

Wednesdays: 9 a.m. - 12 p.m. & 2 - 7 p.m.

Thursdays: 5 - 7 p.m. 

Fridays: 9 a.m. - 12 p.m.


  • Visit iocp.org/foodvisit, or click the button below to make an appointment.
  • Visit as often as every other week.
  • Want to shop after work? The food shelf is open until 6 p.m. on Mondays, and until 7 p.m. on Wednesdays and Fridays.
Food Shelf
  • Can't make it to your appointment? Please cancel so others can visit in your place. To cancel, find your confirmation email and click "Edit my sign up."
  • View, download, or print these Scheduling Instructions (PDF) in English or Spanish
  • Questions? Leave a message with our Food Shelf Experience Coordinators who will reply to you promptly: 763-489-7534 or foodshelf@iocp.org
View of back wall and printer in IOCP computer lab

Visit Our Refurnished Computer Lab

Our Computer Lab is newly refurnished! Stop by at your convenience during Open Lab Hours in July.


Want to improve your computer skills? We offer NorthStar Digital Literacy courses in the areas of Microsoft Office, email, internet and more! Stop in during open computer lab hours to learn more about these free online classes.

 

You can also visit the computer lab to create or update your resume, get help finding or applying for jobs, or learn how to use AI to boost your job search - no appointment needed.


Interested in education or training to increase your income? 

Want to train or go to school to increase your income? You may be an ideal candidate for our Edvantage Program.

IOCP is Your Community Resource

To reach us, please call 763-489-7500, email clientintake@iocp.org, stop by during front desk hours or visit our website, including the links below.

IOCP Services Quick Links

How To Begin/ Services

Food Shelf


Family & Financial Assistance


Caring for Kids (CfK) Program

Employment Services

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