The current reservation window and cancellation policy is being updated to try to give more students an opportunity to take class which is necessary for the longevity of the studio.
We will open the reservation window for a given month. Meaning, you will be able to reserve for the month of November starting this Saturday. December will not open until November ends.
You will be allowed to reserve 10 in studio classes in advance during the month. You are welcome to come to more classes if there are spots available 1-2 days in advance or if you show up for potential no shows (unfortunately no shows happen frequently so showing up is encouraged). If you sign up for more than 10 classes, you will be contacted and asked to remove some reservations. You may sign up for unlimited amount of online classes.
No shows and those that cancel within 30 minutes of class will now be charged $35, no exceptions. If you no show more than 2 times in one month, you will have your advance reservation rights revoke for the next month.
Late cancels (cancel less than 24 hours from class) will be charged $25. If you show proof you are/were sick, we will refund the fee. Late cancels include changing your class to a different time in a given day.
We know these new changes seem drastic but it absolutely critical to keep the studio open and to serve the community better. We will adjust accordingly as things evolve and open up. Thank you for your cooperation!
