The Discharge Medicines Service (DMS) became a new Essential Service within the Community Pharmacy Contractual Framework in February 2021. This means that every pharmacy must provide the service in response to a DMS referral.
Trusts in West Yorkshire make all referrals via PharmOutcomes. Trusts outside of West Yorkshire may refer via NHSmail, and these will need to be processed manually as there is no manual entry option on PharmOutcomes, unlike for other national services.
We are aware many of our contractors find the claiming process complex and time consuming, however, please may we remind you that appropriate clinical records must be kept by the contractor, within the patient medication record (PMR) system or other appropriate record, for all stages of the service provided.
Maintaining the records electronically via PharmOutcomes is the ideal approach, although it is possible to provide the service using a combination of annotation of the patient’s PMR and the use of paper records.
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