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Win-Win negotiation hinges on understanding the other party's desires to achieve a mutual agreement.
Consider the tale of Lily and Sonia, who argued over one orange until Lily asked Sonia, why she wanted it.
Sonia told Lily she needed the peel to make marmalade, while Lily said she wanted the orange to use the juice.
By understanding each other's needs, they found a win-win solution.
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Effective negotiation requires asking and listening attentively, to understand the other party's objectives. This lesson, often overlooked, resonates across various negotiation scenarios.
I first encountered this story while studying negotiation skills at the Harvard Business School. It's a shame that many negotiators overlook the wisdom of the girls and the one orange story.
As a seasoned negotiation coach and adviser I have found so many times it is the basic mistakes of not asking and listening that cause the biggest disputes.
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