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CHIEF TECHNOLOGY OFFICER | ENTERPRISE TECHNOLOGY, AI, COMMERCE & PAYMENTS
NL is a citizen, lives in San Jose, but prefers to move back to So Cal and can be available with minimal notice.
Why Available: PE firm brining in their own leadership
Willing to work 100% onsite, hybrid or remote.
Active passport and willing to travel if necessary.
Industries: FinTech, Insurance, SaaS, e-commerce, B2B, B2C and AI
Hierarchy/Report to: CTO
Size of Companies/ Employees: 300 - 1000+
Sizes of Staff: 75+
Education/Degrees/Active Certs: BS and MS. Software engineering.
Areas where I have delivered the greatest impact: enterprise technology strategy, multi-brand digital commerce, payments, cybersecurity, cloud modernization, AI transformation, and global organizational leadership.
Over the past 20 years, I have built and scaled technology organizations supporting complex, high-volume platforms where reliability, security, customer experience, and speed directly drive revenue. I led technology teams supporting multiple marketplace brands, websites, and business units serving more than 13 million monthly visitors and thousands of dealers. We launched new marketplace and embedded-payment products that generated more than $10 million in annual revenue while improving architecture, governance, reliability, and operating efficiency.
I scaled a global engineering organization from 15 to more than 70 people and led high-volume payment platforms spanning collections, disbursements, gateways, clearing, settlement, and reconciliation. I strengthened cybersecurity, PCI-aligned controls, incident response, disaster-recovery readiness, observability, and third-party integrations across mission-critical services. Additionally, I led an AI-native transformation that increased engineering productivity by 80%, quadrupled delivery throughput, and reduced development cycle time by more than 50%. Beyond engineering, I applied AI to payment operations, claims processing, fraud detection, and predictive analytics while establishing controls for security, privacy, quality, and responsible use.
What I would bring to an organization is the ability to connect long-term technology vision with disciplined operational execution. I can help develop an enterprise roadmap across a company’s brands, modernize customer-facing and internal systems, strengthen cybersecurity and resilience, introduce responsible AI to create measurable value, and build a high-performing technology organization aligned with revenue growth, customer experience, and operational efficiency.
DIGITAL PRODUCT, COMMERCE & STRATEGY EXECUTIVE
MC is a Digital Product, Commerce & Strategy Executive with 20+ years of experience driving growth, customer experience, and digital transformation across global consumer brands including Nike, Fandango, and Ticketmaster.
U.S. Citizen based in Los Angeles and available with 2–3 weeks' notice.
Open to onsite, hybrid, or remote opportunities. Willing to travel and holds an active passport.
Target Locations: Westlake Village / Conejo Valley, Calabasas, Santa Monica, Culver City, West Los Angeles, Burbank, and surrounding areas.
Target Roles: VP / Senior Director / Head of Product, Digital, Ecommerce, Consumer Platforms, or Direct-to-Consumer (DTC).
Education: B.A. in Economics, UCLA.
Career Highlights:
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Led digital product, ecommerce operations and consumer platform organizations across global brands including Nike, Fandango, and Ticketmaster.
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Directed global ecommerce operations supporting a $12B+ direct-to-consumer business, delivering digital experiences across Nike.com, the Nike App, and SNKRS.
- Led product strategy, platform operations, go-to-market execution, and enterprise transformation initiatives that accelerated growth, enhanced customer experience, and improved operational efficiency.
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Scaled high-growth businesses, including growing Nike By You from approximately $200M to $500M in annual revenue while supporting Nike's high-heat launch and membership businesses.
- Executive leader with a proven track record of partnering across Product, Engineering, Marketing, Merchandising, Supply Chain, Technology, Finance, and executive leadership to align strategy with measurable business outcomes.
- Deep expertise in digital product management, ecommerce, omnichannel, customer experience, AI-enabled operations, platform modernization, organizational transformation, and global operating models.
Core Expertise: Digital Product Strategy | Ecommerce & DTC | Omnichannel Consumer Platforms | Product Operations | Digital Operations | Go-to-Market Strategy | Growth & Conversion | Customer Experience | AI & Automation | Business Transformation | Executive Leadership | Cross-Functional Leadership | Executive Stakeholder Management
Digital IT Project Manager (Shopify/ AI, etc.)
BD is a Citizen, lives in Monterey Park, 91755, and is available immediately. Willing to relocate if necessary.
Open to 100% onsite.
“Shopify is my bread and butter. I handle everything from store setup and theme customization to app integrations, performance tuning, and ongoing maintenance. I'm a Shopify Partner, and building and maintaining websites is a core part of what I do every day, so I know the platform inside and out.
Over the past few months, I’ve been focused heavily on AI and developing latooevent.com, a headless ecommerce platform integrated with Shopify. AI is moving so fast that I’ve been spending a lot of time learning and applying new tools to real projects”.
Q&A
As an IT Project Manager delivering digital, ecommerce, or customer-facing platforms:
4–5 years of hands-on digital and ecommerce project delivery experience, most recently in 2026. I have built customer-facing ticketing and ecommerce systems from the ground up, including a U.S. tour ticketing platform that supported thousands of attendees. I also led the development of latooevent.com, a headless ecommerce website connected to Shopify for product, customer, pricing, and payment management.
Managing cross-functional initiatives across ecommerce, marketing, and IT teams:
4–5 years of experience coordinating development, marketing, operations, business owners, and external partners. I regularly run meetings, assign tasks, set priorities, track progress, and step in directly to remove blockers when needed.
Delivering projects involving platform integrations, vendor solutions, and system enhancements:
4–5 years of experience with Shopify, APIs, CRM systems, payment platforms, ticketing solutions, analytics tools, logistics providers, SaaS apps, and ecommerce integrations. I also evaluate and select vendors based on functionality, pricing, reviews, and implementation requirements.
Project management tools such as Jira, Asana, or Smartsheet:
My primary tools are Trello and Excel for task management, prioritization, ownership, timelines, and progress tracking. I have also studied Smartsheet and can quickly adapt to Jira, Asana, or similar tools.
Software development lifecycle (SDLC) and Agile delivery:
3+ years of hands-on experience managing requirements, PRDs, development, testing, staging, production releases, and post-launch monitoring. My teams typically use a practical Agile/Kanban-style workflow with iterative releases and rapid issue resolution.
Retail, apparel, or direct-to-consumer (DTC) environments:
4–5 years of DTC ecommerce experience across event tickets, merchandise, K-pop products, and physical retail products. My responsibilities have included technology, inventory, fulfillment, payments, fraud, customer service, marketing, and ecommerce operations.
eCommerce platforms:
Nearly 5 years of Shopify experience. I have worked with Shopify Online Store 2.0, Liquid, headless commerce, Admin and Storefront APIs, GraphQL, webhooks, apps, payments, order management, fulfillment, fraud, and migrations. I also manage ecommerce operations across TikTok Shop, Walmart, and independent websites.
Digital marketing technologies:
3+ years of experience with GA4, HubSpot, ecommerce analytics, UTM attribution, event tracking, conversion tracking, and customer acquisition analysis. I personally configure GA4 events and conversion tracking to measure customer journeys and campaign performance.
A/B testing, conversion optimization, and personalization strategies:
Strong experience with conversion optimization and data-driven merchandising. I use GA4 and customer behavior data to adjust product placement, website content, traffic flow, and marketing decisions. I have not yet managed a formal enterprise A/B testing program but understand the methodology.
Supporting or implementing mobile applications and omnichannel experiences:
My experience is stronger in mobile web and omnichannel ecommerce than native mobile app development. I have optimized mobile ecommerce experiences and managed customer journeys across websites, Shopify, TikTok Shop, Walmart, ticketing, and physical event operations.
Understanding of Agile/Scrum methodologies:
Strong practical understanding of Agile delivery, including backlog prioritization, iterative releases, task ownership, development coordination, and blocker resolution. I have also managed development interns and reviewed their completed work.
UAT planning, test case development, and release management:
3+ years of practical testing and release experience. I validate checkout, payment, API, order, and ticketing workflows in staging before production, schedule releases, maintain rollback capability, and monitor systems after launch.
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