COVID-19 Public Health Emergency (PHE) Unwind Ends
April 2024 formally reflects the last month of the 12-month Medicaid continuous coverage unwind period in Colorado. Health Care Policy & Financing (HCPF) has published renewal reports and a PHE Unwind Summary on the Continuous Coverage Unwind Data Reporting page.
HCPF and its contracted partners outreached more than 2.3 million times to over 600,000 Colorado households during the PHE Unwind according to their communication preferences - mailings, phone calls, email and texts. Thank you to the many community partners, advocates, health plan and other partners who did their part to help further raise awareness of the renewal process and for your direct member engagement throughout the renewal cycle to achieve shared goals.
While the PHE unwind period has ended, work to continue improving the renewal and enrollment processes will be ongoing. Improvements to the online renewal and applications in PEAK, letters and ex parte are in development. HCPF is committed to learning from the unwind experience and improving the renewal process for our members.
LTSS Extensions Remain in Place
HCPF has temporarily paused terminations for all reasons for Long-Term Services and Supports (LTSS) members for two months past the member’s original termination date, unless the termination is for a member who has moved out of state or has passed away. This system change will remain in effect until at least December 2024 and replaces the 60-day extension for the renewal period for Long-Term Care (LTC), individuals with Home and Community-Based Services (HCBS) and Buy-In recipients who have yet to return their renewal packet on time. Instead, the system will apply a two-month extension for all denial reasons.
Ensuring coverage is maintained for LTSS members is a top priority. While many temporary waivers have been extended through June 2025, HCPF is urging CMS to
make temporary waivers that impact LTSS members permanent.
New Data Insights
Our website now includes new insights from analysis of the All Payer Claims Database (APCD) and county by county information about the percentage enrolled in Health First Colorado prepandemic and where enrollment is as a percentage of the population at the conclusion of unwind.
Data is still incomplete as the 90-day reconsideration period will not conclude until August 2024 and the APCD only includes data through December 2023. More robust information, along with insights from member surveys will inform future improvements to the renewal process. Those insights will be published later in 2024 when they become available.
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