|
Link Updated: CHIP Update Webinar!
In an upcoming CAPH SNI webinar (March 25 1-2pm), How Public Health Care Systems Successfully Increased Access Across Inpatient and Outpatient Settings, highlights Dr. Evan Raff's (C22) CHIP project, "Beyond Access: Achieving the Quintuple Aim in Specialty Care Delivery."
Dr. Raff, Director of Specialty Care for the Los Angeles County Department of Health Services (LAC-DHS), leads efforts to serve over 500,000 safety net patients annually. His CHIP project was part of a multi-year initiative to transform specialty care access in LAC-DHS through referral pathway redesign, enhanced collaboration between primary care providers and specialists, and patient-centered care coordination programs. These efforts increased on-time specialty appointment scheduling from 75% to 93% between February 2022 and July 2024, adding over 20,000 timely visits annually, and led to the launch of programs targeting the root causes of disparities, including the Cancer Navigation Program. Since its inception, the Cancer Navigation Program has helped over 2,000 patients navigate barriers to care for breast, cervical, uterine, ovarian, colorectal and prostate cancers and has reduced the time from diagnosis to treatment initiation by nearly 40 percent.
These combined efforts have not only improved access but also enhanced quality, equity, and patient experience in specialty care at LAC-DHS, providing a model for other safety net hospitals
| 
