‘Who Pays?’ survey finds more shops recognize insurers will pay for use of spectrophotometer; latest survey open through April


More than 1 in 5 shops now say they have billed insurers for the labor time required to set up and use a spectrophotometer, or color match camera, according to the quarterly “Who Pays for What?” survey completed earlier this year, and a higher percentage of them say they are being paid regularly for it by eight large national insurance companies.


“We only started asking this question two years ago,” shop consultant Mike Anderson of Collision Advice, who conducts the quarterly surveys with CRASH Network, said. “In that time, the percentage of shops who believe that insurers ‘never’ pay for this procedure has dropped from 71 percent to 65 percent....


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Can an Auto Body Repair Shop Negotiate Claims with a Customer’s Insurance Company? 


Written by Attorneys

Frank Carson

Madison Weaver


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