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Welcome to the Ohio 211 Takeaway...Helping you to Help Ohio

OHIO 211: SERVICES FOR ALL OHIOANS

Preparing Ohioans For Winter


The fourteen 211s across Ohio provide information and referrals on warming shelters during cold weather, emergency utility assistance, food assistance, and free tax preparation sites. Constituents can call their local 211 or use our state toll-free number:

888-Ohio-211

Get Connected to Resources


At the Ohio 211 December Lunch and Learns, we distributed a flier that you can use to help get constituents connected to resources.


Here is the link to the printable PDF.


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The Lake County

CODE BLUE 211 Story


Lake County is situated in northeast Ohio, known for being in the snow belt with freezing temperatures. The CODE BLUE project, since 2015, has been saving lives. A collaboration of non-profits, faith-based organizations and government leaders have put in a place a protocol that facilitates additional emergency shelter for Lake County’s homeless population when winter weather conditions become especially dangerous. A CODE BLUE is called by Lake County’s Planning Department when outside temperatures will be below 10 degrees, or when wind chill will be below 0 or when a winter storm warning is issued by the National Weather Service for Lake County.

During a CODE BLUE, both day and night emergency shelters are activated and are completely volunteer run by members of several local churches. Transportation to and from the shelters is provided by our local public transit, LakeTran and supplies are provided by our local community action agency, Lifeline, Inc.

All communications regarding CODE BLUE are run through 211 Lake County to triage out to local non-profits, congregate meal sites, law enforcement and mental health providers/crisis hotline, as well as notifying the volunteers and LakeTran. They also share CODE BLUE information on their social media pages that can be shared out by other organizations, as well. CODE BLUE shelter times are updated daily and our homeless population know that they can contact 211 any time, 24/7, for the most up to date information.


In 2022, CODE BLUE had 180 overnight stays and 35 Daytime Stays. Visit Lifeline's Website.

Ohio 211 Day


On February 11th, 211 will be celebrated nationally. Mark your calendar! We will have any Ohio events in our February newsletter.

Click here to see the roles each of the three critical lines - 211, 988, and 911 - play in the safety of our citizens. 211 provides fourteen call centers and four of those are blended centers also providing 988 crisis services. All of these call centers are 24/7.


 Please share with your co-workers!

Ohio 211 Providers













In 2001, following the Federal Communications Commission authorization of 211 for the provision of information and referral, the Public Utilities Commission of Ohio (PUCO) gave Ohio AIRS (DBA Ohio 211) responsibility for overseeing the development and management of 211 in Ohio.

Ohio 211 Website

Call 211

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