CAMA 2023 welcomes Jeff Mowatt!
For the Whistler UnconVENDtional Event, we've invited Jeff Mowatt back to CAMA to share some tips in a presentation he calls "Avoiding Round One".
Avoiding Round One – gaining cooperation with difficult customers
Someone once said that life would be easy – if it wasn’t for the people! Imagine how much less-stressed you could be at work without having to deal with people issues. Consider how morale would improve if you could consistently diffuse problem personalities. Think of the impact on your personal life if you could resolve conflicts with employees, customers, and family members without creating hard feelings.
Treat yourself to this entertaining session with author, service authority, and Hall of Fame speaker, Jeff Mowatt. www.jeffmowatt.com