Transforming Virginia's CAA's - Goal 9
Over the course of the next several months we will be reintroducing the Transforming Virginia goals through newsletter articles, trainings and webinars.
Community Action has always been rooted in the belief that lasting change happens with people, not to them. As we continue advancing the Transforming Virginia framework, Goal #9 calls us to deepen that commitment:
People with limited income should not only be recipients of services — they should be active participants in shaping agency work and driving community change.
This shift is more than a strategy. It’s a mindset. It’s a recognition that individuals with lived experience bring insight, leadership, and innovation that strengthen our agencies and our communities.
From Service Recipients to Community Leaders
For decades, Community Action has provided essential services to individuals and families with limited income. But Goal #9 challenges us to go further: to invite, equip, and empower community members to help shape the very systems that affect their lives.
This transformation means:
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Creating leadership pathways for individuals with lived experience
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Engaging community members in planning, decision‑making, and evaluation
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Building authentic partnerships rather than transactional service relationships
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Sharing power in ways that honor community wisdom
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Embedding lived experience into agency culture, governance, and strategy
When people with limited income help shape programs, policies, and community initiatives, the results are more relevant, more equitable, and more sustainable.
What This Looks Like in Practice
Agencies across Virginia are already modeling this shift. Examples include:
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Community Advisory Councils made up of individuals with lived experience
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Peer Navigator or Peer Advocate roles within programs
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Compensated community focus groups that inform program design
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Leadership development workshops for emerging community leaders
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Board recruitment pipelines that intentionally include people with limited income
These practices don’t just improve services — they strengthen trust, build capacity, and create shared ownership of community change.
Resources to Support This Transformation
Below is a curated set of tools and learning opportunities to help your agency advance Goal #9:
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Engagement Toolkit — Practical strategies for involving community members in planning and decision‑making
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Lived Experience Leadership Guide — Frameworks for building leadership pathways
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Facilitation Tools — Methods for hosting inclusive conversations
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Compensation Models — Approaches for fairly compensating community contributors
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Board Inclusion Resources — Guidance for diversifying governance structures
If you’d like, I can also create training slides, a staff discussion guide, or a community‑facing version of this article.
A Call to Action
Transforming Virginia Goal #9 invites us to rethink how we define expertise, leadership, and partnership. It reminds us that people with lived experience are not just beneficiaries — they are co‑creators of solutions and drivers of change. By embracing this shift, we strengthen our agencies, honor community voice, and build a more resilient Virginia.
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