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Don't let an outdated address or phone number stand in the way of your health. Keep an eye out for your Medi-Cal renewal letter from DPSS and update your information today. Don't miss out on the care you need and deserve.
Do you or a family member currently have health coverage through Medi-Cal? If so, here’s what you need to know so you can keep your Medi-Cal.
Be on the lookout for a Medi-Cal renewal letter in the mail from Los Angeles County Department of Public Social Services (DPSS). Make sure your name, address, email address, and phone number are up to date with DPSS. You can give your county your information by mail, phone, in person, or online.
If you have Medi-Cal, your local county office will try and renew your Medi-Cal. They will use the information they have. The local county office will only ask you for more information if they need it to renew your Medi-Cal. If you receive a renewal packet or a letter asking for more information, you may submit the information by mail, phone, in person, or online.
If your information has changed, you can update it online at BenefitsCal, or by calling the customer service line at (866) 613-3777.
Remember: Update your address, if it has changed. We don’t want you to miss this important mail so you can keep your Medi-Cal.
Special Notice: Beware of scams! The LA County Department of Public and Social Services advises Medi-Cal members to be aware of scammers who use threats to obtain payment in exchange for continued Medi-Cal coverage. Renewal of Medi-Cal benefits NEVER requires a fee and DPSS – or other legitimate enrollment assistance organizations – will NEVER call beneficiaries requesting payment information.
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