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MHAUCC Celebrates One Year of 24/7 Success
One year ago, HDGH’s Mental Health and Addictions Urgent Crisis Centre (MHAUCC) expanded to provide 24/7, 365-day access to crisis care across Windsor-Essex. This 24/7 service officially includes access to MHAUCC services through:
- Walk-In
- Calling the Crisis Line
- Voluntary Police or EMS drop off
In the first 10 months since the expansion, the MHAUCC has supported 4,222 visits, including more than 1,100 overnight visits, helping ensure people can access specialized mental health and addictions care whenever they need it most.
A heartfelt thank you to our partners in Essex-Windsor EMS, Windsor Police Service, Windsor Regional Hospital, and community services, as well as our dedicated staff, for making this life-changing work possible. Together, we’re improving access to care, offering hope, and supporting those facing crisis, day and night.
Read more about this incredible year.
Beyond the number of client interactions, Emergency Department diversions, and referrals, the most powerful measure of impact comes from the voices of those who have received care. Clients consistently speak to the compassion, responsiveness, and effectiveness of the service.
Check out our video to hear impactful words from MHAUCC clients.
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