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Customer Experience and Operations Leader with extensive experience progressing from frontline customer service into team leadership, executive escalations, root-cause analysis, and process improvement. Background includes managing teams, handling complex regulatory and executive-level customer issues, coaching employees, improving service processes, and partnering with leadership to identify systemic problems affecting customers and internal operations. Most recently focused on strategic quality and process improvement. Strong fit for Customer Service Manager, Customer Experience Manager, Operations Supervisor, Quality/Process Specialist, Escalations Manager, or Service Operations roles. Represented by Kathryn Goodwin. For more information, please email candidatedigest@longshrs.com
Human Resources Professional with progressive experience supporting healthcare and other complex organizations in strategic and operational HR functions. Skilled in employee relations, talent acquisition, workforce planning, compliance, compensation, benefits administration, payroll oversight, policy development, performance management, HR investigations, leadership coaching, leave administration, onboarding, and HRIS management. Additional experience includes advising organizational leaders on employment matters, conducting workplace investigations, supporting compensation benchmarking, developing policies and standard operating procedures, coordinating benefits and open enrollment, overseeing recruiting and onboarding initiatives, and partnering on organizational development and process improvement efforts. Holds advanced education in business and human resources. Represented by Shelli Boome. For more information, please email candidatedigest@longshrs.com.
Technical Support and Customer Service Professional with more than 10 years of recent experience managing technical requests, CRM cases, client communication, issue resolution, and service follow-up. Additional background includes supervising customer service teams, training new hires, monitoring call quality, preparing schedules, handling payroll-related reporting, and generating Excel-based performance reports. Earlier experience includes order processing, shipment tracking, accounting support, inventory, and parts coordination. Strong fit for Technical Support Specialist, Customer Support Specialist, Customer Service Supervisor, Client Services, Help Desk Support, or Order Support roles. Represented by Kathryn Goodwin. For more information, please email candidatedigest@longshrs.com
Experienced healthcare support professional based in Mobile with more than a decade of hands-on patient care experience across behavioral health, memory care, private duty care, and hospital settings. Background includes vital signs, medication administration, activities of daily living, patient transport, and caring for patients with complex behavioral and physical needs. Additional clinical familiarity includes injections, blood glucose monitoring, insulin administration, tube feeding, and indwelling blood pressure medication. Comfortable with fast-paced environments and open to a variety of healthcare settings. Brings additional experience in banking and customer service, along with a reputation for reliability, attention to detail, and working effectively both independently and as part of a team. Represented by Emily Smith. For more information, please email candidatedigest@longshrs.com
Experienced Administrative and Customer Service Professional with a background supporting office operations, customers, internal teams, and day-to-day business functions. Brings SAP experience along with strong administrative, communication, and customer service skills and has recently received very positive feedback in a client interview. Well suited for Administrative Assistant, Customer Service, Sales Support, Order Processing, Office Coordinator, or SAP-based support roles where organization, professionalism, and follow-through are important. Represented by Kathryn Goodwin. For more information, please email candidatedigest@longshrs.com
Payroll and Accounting Professional with experience supporting payroll processing, accounting functions, employee records, and general HR-related administration. Comfortable working with detailed financial information, maintaining accuracy, and supporting employees and management in deadline-driven environments. Currently considering opportunities and especially interested in finding a stable organization with long-term potential. Strong fit for Payroll Specialist, Payroll Coordinator, Accounting Assistant, HR/Payroll Administrator, Accounts Payable, or Accounting Support roles. Represented by Kathryn Goodwin. For more information, please email candidatedigest@longshrs.com
Customer Service Professional with approximately five years of recent experience in a high-volume environment, routinely handling 80–100 customer calls per day. Background includes utility account support, billing questions, service requests, data entry, CRM documentation, dual-screen workflows, and handling sensitive customer information while actively assisting callers. Communicates exceptionally well, enjoys fast-paced work, and is now seeking a stable, long-term office opportunity following a recent layoff. Strong fit for Customer Service Representative, Order Entry, Account Support, Call Center, Data Entry, or Administrative Support roles. Represented by Kathryn Goodwin. For more information, please email candidatedigest@longshrs.com
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