November 2025

Monthly News & Updates

Chairman's Message


Aloha HRA Ohana,


Winter is almost upon us and we are getting some much needed rain as I write this! As we say in Hawaii…… “No rain, no rainbows!”, so I think most of us see it as a blessing to keep our aquifers full, help our local farms thrive, and hopefully keep fire dangers to a minimum.


We recently experienced the longest federal government shutdown in history, and Hawaii is one of, if not the most affected state in the country because of it. With over 70,000 federal jobs and military personnel in Hawaii, the impact is far reaching, with many workers not getting paid as a result. Many local families are also impacted due to SNAP payments being threatened, but the Hawaii community has come together as we always do to support those in need, with many people donating to the Hawaii Food Bank and other organizations to get food to those who need it.


On a positive note, a very successful and well-attended Hawaii Food & Wine Festival just wrapped up. I had the pleasure of attending a couple of the events…The Feast Summit was a professional development conference that brought together leaders & innovators across food, education, agriculture, sustainability, and tourism. This was a day-long event with an array of seminars, one of which I had the honor of speaking at on behalf of the HRA. The other event was the signature Decanted event at the Convention Center. Both events were fantastic with great food, seminars, chefs, and industry leaders in attendance. These events really put a spotlight on Hawaii Regional Cuisine that garners global attention, which is something we should be proud of. Kudos to Denise Yamaguchi and the organizers of these events, which support culinary education, sustainability, cultural preservation, and relief for restaurant and hospitality workers in times of need. Also, this week is Restaurant Week in Hawaii, which is another great event that encourages locals and visitors alike to go out and support local restaurants.


A friendly reminder that tickets are still available for the 2026 HRA Legislative Meet & Greet. This event is hosted by Central Pacific Bank at Tidepools downtown on January 26th , 2026 from 5-7pm and tickets are required for entry. This is a great opportunity to meet our local legislators and talk story in a casual environment while enjoying some pupus and drinks as well.


There are a couple of sponsorship opportunities available for this event as well. Registration is also open for the 2nd Annual Hawaii Restaurant Food Service Expo at Blaisdell Center on February 25th and 26th, 2026. This expo is attended by local and national vendors from all segments of the industry, as well as key decision makers who are looking at ways to improve their restaurants via innovation, efficiency, technology, menu creativity & additions.


The local restaurant community was understandably impacted during the federal government shutdown, and many of you experienced a slowdown as a result. Now that the shutdown has ended, we remain hopeful that the economy will continue moving in a positive direction. In the meantime, stay positive and take care of your teams and customers alike with Aloha. Imua!



Mahalo Nui Loa,


Mike Palmer

Chairman, Hawaii Restaurant Association

Managing Partner, Ho’okipa Partners LLC


New Member Benefit: Oracle NetSuite

The Hawai‘i Restaurant Association is pleased to announce a new partnership with Oracle NetSuite designed to bring additional value to HRA members.


NetSuite supports thousands of businesses with a unified financial and operations platform, including inventory and order management, e-commerce, CRM, marketing, and more. Through this partnership, HRA members can access preferred pricing on NetSuite, including 40% off Starter, Standard, and Premium Editions, with a three-year price cap and a maximum 5% increase after the initial term.


The partnership will also include ongoing educational opportunities such as webinars, podcasts, in-person sessions, and potential presentations at HRA meetings and events.


Members interested in learning more or securing preferred pricing may contact Jenna Vincent, Partner Associate, at jenna.vincent@oracle.com or (806) 570-5683.

 

DoorDash Introduces New Pricing Updates For Restaurants

DoorDash has announced updated pricing designed to give restaurants more flexibility and control over delivery costs. The new structure includes three Partnership Plans with different commission levels, along with a reduced 6% pickup commission. These updates are intended to offer operators clearer choices and more transparency when managing delivery and pickup services.

The Minimum Wage in Hawai‘i: 2025 Update

DBEDT has released its August 2025 update on Hawai‘i’s minimum wage, providing a detailed analysis of recent wage trends, employment impacts, and the outlook as the state prepares for scheduled increases to $16 in 2026 and $18 in 2028. The report highlights how past minimum wage increases have influenced wages, labor markets, and local industries—particularly foodservice and hospitality—and offers updated projections on how many workers will be affected by future changes.


Build Safe Spaces: De-Escalation Training for Front-Line Teams

Free Access until November 30 - Password: 3011

Front-line staff face increasing pressure to manage situations where tensions rise quickly. This de-escalation training delivers practical tools that help your team recognize early warning signs, use effective non-verbal cues, and maintain composure during challenging interactions. With just a few minutes of learning time, it’s designed to strengthen safety, reduce conflict, and promote respectful communication in any hospitality environment.

KPI Checklists: A Practical Step-by-Step Guide

This resource provides a clear, structured approach to developing effective KPIs and performance reports. It includes 50 practical checklists and downloadable templates designed to help businesses track what matters most and improve operational decision-making.

Your Voice Matters: Take the BOSS Survey

The BOSS survey is conducted on a bi-annual basis and presents a picture of our local economy as reported by Hawaiʻi businesses. All of your answers will be confidential and will be reported only in combination with other respondents. You will be able to read the overall results of this survey starting in the December/January issue of Hawaii Business, and spread over the following five months.

Record Beef Prices Continue to Pressure Restaurant Margins

Beef costs have reached record highs, putting additional strain on restaurant operators already navigating tight margins. Industry analysts report that rising cattle prices and limited supply are driving up wholesale costs nationwide, making it more challenging for restaurants to maintain profitability — especially as many are offering promotions to keep customer traffic steady.

What Is Driving Consumer Weakness Right Now?

Restaurants across the country are seeing softer consumer demand, and many operators are asking why guests are becoming less responsive to promotions and marketing. A recent Restaurant Business podcast breaks down the key factors behind this trend — including economic pressure on households, shifting dining habits, and increased competition for discretionary spending — and what it may mean for restaurant performance in the coming months.

October 2025 New and Renewing Members


NEW


Belfor Property Restoration

Coco Nene

Lanakila Pacific

Marine Corps Community Services - Food and Beverage

Spot Hopper

Topped Waikiki



RENEWING


ABC Stores

AMP Restaurants Ltd.

Aroma Italia

Bubba & Finn's

Choice Health Bar

Chopstick and Rice

Fuji Japanese Restaurant

Hilo Burger Joint

Kauai Island Brewing Company

Koza Sushi Hawaii

Nana Ai Katsu

Natsunoya Tea House

Ocean Waikiki Luau

Rainbow F&B

RB Sports Bar and Grill

Restaurant Equipment Wholesale

Seasons Taiwanese Eatery

Shikeda Maui

Sign & Copy Express

Tikehau Lounge


 
The HRA Vision
The Hawaii Restaurant Association is the organization unifying, representing and supporting the Hawaii restaurant and food service industry.

Mission Statement
To provide exceptional value through membership benefits, industry advocacy, community involvement, educational resources and networking opportunities.
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