71

LOCATIONS SUPPORTED

2

INTERNET CIRCUITS PER LOCATION

90

DAY SALES

CYCLE

The Customer

A leading multi-location entertainment and recreation business operating go-kart racing and arcade venues across the United States.

The Challenge

Managing network connectivity across dozens of locations through a third-party managed service provider created operational challenges, limited network visibility, and made routine changes and upgrades difficult. The customer experienced network instability, latency, packet loss, and limited transparency into monitoring and troubleshooting. With a cloud-based point-of-sale system and connected operations, the business needed a stable, low-latency network with greater control, visibility, and support across its locations.

The Solution

MetTel delivered a comprehensive managed network solution designed to improve performance, simplify management, and provide greater visibility across 71 locations.

✔ Deployed a fully managed network solution combining broadband and Dedicated Internet Access (DIA), SD-WAN, and cloud-based Firewall as a Service (FWaaS) capabilities 

✔ Added Starlink and 5G wireless backup connectivity to support network resilience and continuity 

✔ Included POTS replacement lines for critical alarm systems and power distribution units with MetTel’s PowerBridge to support site infrastructure 

✔ Improved network transparency and control through demonstrations of the MetTel Portal and SD-WAN management capabilities, helping the customer understand the difference between the technology itself and how it was being managed 

✔ Consolidated multiple connectivity and network services under one managed solution to simplify administration across locations

The Results

✔  Established a centralized approach to network management across 71 locations 

✔ Addressed concerns around network visibility, troubleshooting, and the ability to make changes without relying on a third-party provider for every request 

✔ Positioned the customer for more consistent network management and connectivity across its distributed operations 

Channel Partner Benefit

✔ Approximately $74,000 in upfront commission 

✔ Just under $14,000 in monthly recurring commission

✔ Expanded the customer relationship through a comprehensive managed network deployment  

To learn more about MetTel Solutions, our New Logo promotion, and our POTS promotion, click here to schedule a call with your MetTel Regional Director.