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General Withdrawal and Refund:
For any class that is canceled by the Recreation and Golf Services Department, the registrant is entitled to a transfer, credit, or a full refund. Refunds for programs paid with cash or check will be processed within 4-6 weeks. Refunds for programs paid with a credit card will be refunded to that credit card.
• Requests for refunds and withdrawals will be granted if received 72 hours prior to the first day of class or camp.
• A 25% administrative fee will be charged per person/per class for all withdrawals and transfers requested less than 72 hours prior to the start of the program.
• Refunds or transfers will not be granted once the program begins.
• Refund requests for one day events will not be refunded if cancellation is requested 72-hours or less before event.
Medical Refunds:
In the event of a medical emergency, injury, or illness, a refund, less pro-rated fees for classes attended, will be authorized when verified with a signed and dated physicians note.
• A refund request for a medical emergency must be received prior to the last day of the class or camp session.
Transfers:
Requests for transfers will be granted if received 72 hours prior to the first day of the program. Transfers will not be granted to those who fail to attend a program or fail to request the transfer 72 hours prior to the start of the program.
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