Now it wants everyone else to pay. too.
What took so long? For years, (from about 1997-2002) I spent a lot of energy fighting for kid’s internet safety. With a nascent Internet, I began a magazine (FamilyPC ) to teach the first generation of parents of digital kids how to cope. I lobbied Congress,
served on a National Academy of Sciences committee to look into harmful content, and testified to numerous commissions about the importance of regulatory mandates. Congress made a paltry attempt at legislation with COPPA, and then went limp for the next 25 years.
Now, when every kid has the power of the Internet in their pocket at all times, everyone is waking up to the consequences of an Internet, and in particular social media, that does not protect kids from digital dangers. Across this country kids are increasingly being told to leave social media in their lockers during school hours. 31 to 39 states (plus Washington, D.C.) have passed laws, executive orders, or state guidelines requiring or encouraging school districts to restrict or ban cell phones. And a timely Pew Reseach Study finds that folks of all ages are copping to the idea that this is a good thing.
This time round it’s the courts, not Congress, who are attempting to tame the beast. A recent settlement brought by a coalition of 47 state attorneys general and the District of Columbia claimed that Meta’s products—namely Facebook and Instagram—were harmful to
children. Meta paid a 17 billion dollar penalty. (A trifling amount compared to the staggering $10 billion they paid in legal expenses in the 3rd quarter.) Meta promised to make a number of fundamental changes to the way it conducts itself with younger audiences.
Facebook will begin instituting limits including a night mode, a school mode, age assurance, limited hours of use, algorithmic feed control and more. Overall, the changes have been well received as a good step forward by kids safety advocates. In particular, the algorithmic changes that will stop kids from being bombarded with social posts on a topic they may
have explored, like body image or drugs.
But Meta put its spin on the story, and fast. No sooner had the ink dried, Meta seized the opportunity to shame other platforms into following its lead, spinning its punishment into a Trumpian triumph. Zuckerberg issued a public plea for TikTok and Google-owned YouTube to “join us and state attorneys general in adopting this new standard, to ensure teens use social media in a healthy and responsible way.” As a matter of fact they offered to pay an additional $5 billion in
damages, but only if other platforms would play in the sandbox.
The settlement money will be doled out to states’ Internet Safety and teen mental health initiatives over the next ten years. It’s a drop in the bucket for Meta, who’s annual revenue is $201 billion. But it’s a clarion call for companies to take take kids’ mental health seriously as they design products tailored to keep us all clicking longer, and clicking
where they’d like us to go. Meta’s punitive damages, its finger-pointing at other social platforms, and the growing public distaste with what social media has wrought may finally wake a true commitment from all stakeholders. |