As a past attendee we would like to remind you to register for part 5 of our ECOM2020 Webinar series, if you have not already done so.
This is definitely one you do not want to miss - get your registration done as soon as possible. See you there next week!
WHEN
Wednesday 15th July at 14:00 - 15:30
WHAT IS BEING DISCUSSED
Fulfilment and risk mitigating: from the floor to the last mile
An increase in online sales is testing our ability to fulfil orders, and while last mile delivery is slowly improving, the service delivery is not meeting customer needs. How can this be improved and what measures are currently in place to ensure customer safety?
In this free interactive webinar, a senior panel of industry experts, moderated by the CEO and Founder of OrderIn, Dinesh Patel, will provide insight into strategies that
guarantee an excellent delivery service for end-users as eCommerce scales.
WHO IS TALKING
Lyndsey Duff, Country Manager South Africa -
What3words
Dinesh Patel, Founder and CEO -
OrderIn
Dierdre Fryer, Head of Solutions -
SYSPRO Africa
Thembani Biyam, Chief Operating Officer -
OrderIn
Antje Kleine-Horst, Pre-Sales and Project Manager -
KHT GmbH
EXPECT TO HAVE THE FOLLOWING TOPICS ADDRESSED:
- How can retailers streamline their platforms to meet the demand and make last mile delivery not only achievable, but successful? How can they cope with both warehouse to store deliveries as well as direct to consumer shipments?
- What are the alternatives in last mile delivery? Can retailers work with multiple solutions to suit both theirs and the customers needs at the same time?
- Strategies to guarantee an excellent delivery service for end-users as eCommerce scales.
- Methods to uphold SLAs to ensure operations are consistent and high performing.
- Procedures to ensure fulfilment is done with health & safety in mind in a COVID world.
- Digitisation and mobilisation - how do they fit into the process.
