Shape the Conversation

Shape the Conversation:

Retailer Roundtables at HPBExpo26

Wednesday, March 18, 2026 | 2:30 – 4:30 PM

Now that you’re registered for Retailer Roundtables at HPBExpo26, you have a chance to share the questions, challenges, and topics that matter most to your business. Take our quick survey to directly influence the discussions with your peers.

You’ll receive a brief survey in a separate email, unless you’ve already completed it.

Arrive with Time to Spare

We recommend being onsite by 1:00 PM on Wednesday so you can check in, grab your badge, get settled, and comfortably make your way to your Roundtable session, which kicks off right at 2:30 PM.

What You'll Walk Away With

“Some of the most valuable advice comes from conversations you didn’t expect, and that’s exactly what these sessions provide. I’d challenge anyone to attend Retailer Roundtable sessions and not walk away with a deeper understanding of what’s affecting our industry.”

— Steve Kliot

Store Manager, Embers Custom Fireplace & Gas Products (North Olmsted, OH)

What You'll Explore

Four topics, two sessions, choose your focus. Here are some subtopics you might dive into:

Operations & Efficiency

Organization techniques
Cost reduction
Scheduling & inventory
Accounting & finance

Staff Development & Culture

Staff loyalty & tenure
Training & mentoring staff
Motivating staff
Building a growth-minded culture

Business Growth & Strategy

Scaling, expansion & online retail
Brand building & marketing
Family dynamics in business
Exit strategy

Technology & Innovation

AI programs
Mobile & field technology
Communication systems
Software solutions

The Faces Guiding the Conversation

Retailer Roundtable Facilitators

Ben Holt

President & Owner

Embers Custom Fireplace & Gas Products

Carol Tweed

Co-Owner

Mace Energy Supply

Jeff Harper

President & Co-Owner

Hot Stuff Hearth & Home

Jennifer Harper

Co-Owner & Vice President

Hot Stuff Hearth & Home

Laurie Pirini

Sales Manager

Warm Solutions

Mark Taylor

Chief Operating Officer

Acme Stove

Melissa Womack

Founder

CDR Fireplaces

Ryan O'Donnell

President

Hearth & Home

Read Facilitator Bios

The Bottom Line

We can’t wait to hear from you! Share your questions in our quick survey, join the conversation, and walk away with practical tips and ideas from peers who understand what you’re facing.

We’ll see you at the table!

HPBA is committed to providing a high-quality show experience. In accordance with our official suitcasing policy, suppliers, manufacturers, and business service providers may only attend HPBExpo by exhibiting and/or sponsoring.

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