COVID-19 Update
Valued Clients;
As everyone is aware, we are all having to deal with the recent COVID-19 outbreak. This has caused disruptions all over and we at Ridge Support Technologies (RST) want to make sure that we protect our staff while also being able to take care of our valued clients. With this in-mind, we are instituting the following steps to help better serve our clients as well as protect our staff:
1)
As we currently do with our clients, we will be continuing to provide remote support in all instances where it can be done. We can also provide remote support in additional areas if there is an on-site client employee contact that we can work with to be our hands, if this is a preferred solution.
2)
We will continue to provide on-site installation and services as long as we are able.
3)
We at Ridge Support Technologies strive to answer support calls personally, but we will be minimizing our in-office staff so you may have to leave a message with the auto attendant. Please rest assured that we will be monitoring this and respond to all calls as soon as possible.
4)
If any of our clients has a question or concern, please feel free to contact our offices and we will be happy to discuss.
During this unusual event, we ask for everyone’s patience and understanding as we all work together through this difficult situation and look forward to a calmer and normal future. Thank you all for your continued business and trust now and into the future.
