Dear Valued Customers,

The situation with the coronavirus (COVID-19) continues to evolve rapidly.  The global economy is reacting and nations, government leaders and companies across the globe have instituted a variety of policies to help mitigate the spread of virus.

Safety is at the top of our priorities as a company, and we want to assure you that our safety goals encompass your safety as well. Some of the service initiatives and preventive measures we are taking include:

  • Hand sanitizing stations at our shops and hand sanitizers for all Employee trucks

  • Employees asked to stay at home if they are ill

  • Employees asked to wear gloves and limited touching of surfaces outside your home

  • Employees keeping recommended safe distances

  • A plentiful supply of chemicals on Employee trucks

 According to the CDC there is no evidence that COVID-19 can be spread to humans through the use of pools and hot tubs. Proper operation, maintenance, and disinfection (e.g., with chlorine and bromine) of pools and hot tubs should remove or inactivate the virus that causes COVID-19. For the latest and most up to date information on the Coronavirus please visit the CDC website or go to this link for more information: https://www.cdc.gov/coronavirus/2019-ncov/php/water.html

You have placed your trust in us, and our people are working incredibly hard to deliver on our promise to be there for you during this challenging time. We are open and operating now as normal, however, there may come a time in the near future where we may be forced to close temporarily either by mandate or by lack of staffing. We will do our best to keep you apprised of our situation and ask that you have patience and cooperate with us as we try to meet your needs to the best of our ability.

If you have any questions or concerns with regard to our business, please feel free to reach out to us:

Office Phone: 631.283.0820x3 (we monitor voice mail)
Office Email:  office@rachellynch.com
Alex Rachel, Service Manager – ar@rachellynch.com
Luke Dawson, Construction Manager – ld@rachellych.com
Thank you in advance for your time, consideration and understanding. We wish you all the best in these trying times.
 
Sincerely Yours,
 
John Rachel
President
Rachel Lynch Swimming Pools & Spas, Inc.