The need for a business health check.
Complex systems don’t work perfectly forever. They need regular checks and maintenance to keep them on track.
- Most people wouldn’t buy a new car or motorcycle and then expect it to run well for 10 years without inspection or service.
- Our own bodies can be considered as systems – and most people these days would have periodic eye tests, dental check-ups etc.
Management systems are no different. They also need checks and maintenance to ensure that they still meet requirements and are effective. Feedback may be received when a complaint is made, or an incident or nonconformance occurs. However, that is re-active. We shouldn't just wait until something goes wrong, but need a pro-active verification that planned arrangements are happening in practice, and our system is working to achieve objectives.
Qudos is helping businesses to plan how to conduct health checks in a series of articles being released on our Blog and Linkedin....more information here.....