Training: Welcome Call Scheduling Tool

Connect your members with our Concierge Team! Join us for a walkthrough on scheduling your members for their Concierge welcome call.

After enrollment, a Concierge representative calls members to help them get comfortable with their new plan. As part of the sales presentation, brokers can schedule these welcome calls with the New Member Welcome Call Scheduling Tool.

During this training session, we'll cover:

• How to access the Welcome Call Scheduling Tool
• Step by step guidance in using the tool
• The role of the Member Concierge Representative
• Topics covered during the call
• Helpful resources available

Friday, July 25, 2025

10:30-11:30 AM PDT

Please register for the session called Member Retention.

For more information, please visit our

Welcome Call Scheduling Tool Digital Room.

The scheduling tool is not currently available in MA, NM, NY and OH.

This document is not intended for marketing purposes or public distribution and is considered “Confidential Information,” as defined in your Agreement with Molina Healthcare, Inc. (“MHI”). Distribution and reproduction of this document is strictly prohibited and may be grounds for immediate termination of your Agreement and any other legal remedies MHI may have. Agents must be ready to sell, which means certified, contracted, licensed in the applicable states and appointed by Molina Healthcare, Inc. in accordance with state law prior to engaging in the sale of Molina Healthcare products.