Over the last several years, railroad industry stakeholders have become increasingly troubled by the effects of the new business model adopted by the Class I railroads. This so-called "precision scheduled railroading" focuses extensively on cost-cutting as a primary objective.
Rail shippers complain of a deterioration of service and "de-marketing" of rail service (where reduced service and increased rates disincentivize use of rail transportation, and where the railroads seek to serve only the highest profit margin customers on the main lines).
Rail employment was cut by about 20% between 2015 and 2019, which has necessarily impacted both rail safety and the quality of service. And rail communities worry about the consequences of reduced service and reduced employment.