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Exciting news! WCLA Credit Union is launching a new online banking system in early spring, bringing a more seamless banking experience. Alongside this upgrade, we are also rolling out our mobile banking app, making it easier than ever to manage your finances on the go!
There are a few changes that require your attention.
Action Required: Re-Enroll in Online Banking
Since this is an entirely new platform, all members will need to re-enroll in online banking. The process is simple—just have the following information ready:
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Your Account Number
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Your Social Security Number (SSN) or Tax Identification Number (TIN)
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Your Date of Birth (Business accounts should refer to the enrollment notification that will be provided in a few weeks)
You’ll also need to create a new username and password that meet security requirements. Your old login credentials may be reused if they meet the new criteria.
Bill Payer Users: Take Note!
If you currently use Bill Pay, you will need to re-enter all your payees and payment schedules in the new system. This information will not transfer automatically. Additionally:
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Any previously scheduled payments will no longer be processed after the transition.
- Be prepared to use alternative payment methods if necessary.
- Have questions about past payments? Contact us for assistance.
New Mobile Banking App – A Game Changer!
We’re thrilled to introduce our first-ever WCLA CU Mobile App, giving you secure access to your accounts right from your smartphone! With the new app, you can:
- Check balances and transactions
- Transfer funds between accounts
- Make loan payments
- Set up biometric logins (Face ID & Fingerprint)
- Receive account alerts & more!
The app will be available for Apple and Android devices. More details on downloading and setup will be provided as we approach launch day.
We’re Here to Help!
We understand that changes like these can take some getting used to. If you have any questions or need assistance, please reach out to us at 360-352-5033 X4.
Thank you for being a valued member of WCLA Credit Union. We appreciate your patience as we make this transition.
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