How to Contact the Riceland Team

We want to make sure your questions and concerns reach all team members and receive a timely response. Please use the following communication channels:

• Submit service and maintenance requests through the resident portal.
• Report a community concern through the Report a Concern form on the My Riceland website or by emailing ricelandtx@ccmcnet.com.

Please use the shared Riceland email rather than texting or emailing individual team members. Individual communications can be difficult to track and may not be seen by the rest of the team, especially when someone is out of the office or on vacation.

Using these shared channels helps keep the entire team informed and allows another team member to follow up when needed.

Requests and emails received outside normal business hours will be reviewed the next business day.

For an urgent Association-related matter after hours, please call the Emergency After-Hours Line at 1-800-274-3165. For an immediate threat to life or safety, please call 911.

We look forward to assisting you and appreciate your help in keeping communication consistent.

Report a Streetlight Issue

Streetlights in the community are managed and maintained by CenterPoint Energy. Please report streetlight outages or damage directly to CenterPoint to ensure the quickest response.

To report a streetlight outage:

1. Visit the CenterPoint Streetlight Outage page.
2. Enter the streetlight location. The pole number can help pinpoint the exact location.
3. Select the affected light and submit your report.

Other Concerns: Who to Contact

• Loose or aggressive animals: Contact Mont Belvieu Animal Services.
• Road obstructions, debris, or broken glass: Contact Mont Belvieu Public Works.

After hours, you will be routed to the Police Department’s non-emergency line.

You are also welcome to notify the Association. Please report the issue to the responsible agency first so it can be addressed promptly, and then notify the Association for awareness.

For an immediate threat to life or safety, please call 911.

We are thrilled to have you here with us at Riceland! Our events are created to help you connect with neighbors, make new friends, and enjoy memorable moments together.

*These events are for Riceland residents only and are subject to change. Supplies and food provided at events are available on a first-come, first-served basis. Please consider this when attending events with your neighbors.

By attending a Riceland event, you understand and agree that photography will take place and that images captured may be used for marketing and promotional purposes.

Anything but a Boat Race

Date: September 5

Time: 10 AM

Location: City Park

Get ready for a race like no other and compete for cash prizes! Join us for the exhilarating Anything But A Boat Race, where participants will defy convention and race in vessels that are anything but traditional boats. 

Stay Connected with the City of Mont Belvieu!

From thunderstorms to flooding, severe weather is a part of life in our region. That is why being informed, not alarmed, is so important.

Sign up for Mont Belvieu INFORCE, the city’s emergency alert system, and get real-time updates by text, email, or phone. When every minute counts, INFORCE keeps you in the know.

Don’t forget to download the Go MBTX app—your all-in-one tool for staying in the loop. From paying your utility bill and checking the city calendar to receiving alerts about local events and road closures, it’s all at your fingertips.

Neci Hamilton - Community Manager

nhamilton@ccmcnet.com

346-577-5168



Sarah Oakley - Lifestyle Director

sarah.oakley@ccmcnet.com

832-547-9859