Under direction of the City, until further notice,
Grow Brooklyn will not be able to hold in person tax service
. We now have virtual tax prep offerings to continue providing high quality tax prep service for free without you having to leave your home.
Virtual Assistance
Our virtual program meets all IRS security standards, and filers' information will be as secure as if they were visiting one of our in-person tax sites. Filers can also virtually “meet” with a live human being on the other end of their computer using our UberConference app. All tax issues can be discussed in real time. Appointments for this end-to-end support can be set up at
www.growbrooklyn.org/tax-appoinment
.
Phone Assisted Tax Prep
As a part of our virtual service, filers can start their tax return for FREE today and call us with your questions; they can just go to
www.growbrooklyn.org/freetaxes
to find out how to create a login and start. In this self-preparation service filers can prepare and efile their own return for free with our self-preparation tools provided by the IRS for Grow Brooklyn. We will be using
TaxAct
or
OLT
with ample phone support from our staff who are all Volunteer Tax Preparers certified by the IRS.
Virtual Drop-Off
We are also offering a virtual drop-off option. We can prepare tax returns for filers without the filer ever having to leave home. Filers can upload their intake documents through our
online portal
, then their returns are completed remotely by an off-site tax preparer using the IRS VITA standards. The virtual appointments are safe, secure and convenient.
IMPORTANT NOTE ABOUT ONLINE/VIRTUAL VITA/Free Tax Prep!
Even though we aren't offering sit-down/in-person services, your question(s) are answered by Volunteer Tax Preparers certified by the IRS over the phone. This volunteer may ask for more details to better assist you. If you do not wish to provide certain details it is within your rights.
You may access additional information about our services by emailing
freetaxes@growbrooklyn.org
, or by calling
(347) 682 - 5606
.