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Weekly Tips and Updates:
Chiropractic Assistant (CA) Tips
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Patient Education: With National Chiropractic Health Month, now is the perfect time to highlight the importance of the musculoskeletal system and age for our patients. Have a "Stretch of the Week" program, demonstrating simple exercises patients can do at home to improve flexibility and strength. Click here for Resources from the American Chiropractic Association. Remember, when sharing content, protect patient privacy. Never post identifiable patient information without explicit consent.
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Staff Training and Development: Train staff on securing patient information. Be vigilant about protecting patient data, always lock the computer screens when stepping away, and never share login credentials with anyone.
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Patient Management & Technology: Enhance your practice's cybersecurity by regularly updating all computers and devices. Set a weekly reminder to check for and install any pending software updates.
Compliance and Security: Updates and Tips
UnitedHealthcare (Optum) Requirements: As of September 1, 2024, UnitedHealthcare implemented new prior authorization requirements for chiropractic services under Medicare Advantage plans. Providers must now obtain approval for defined treatment plans. Learn more.
Patient Summary Form (PSF): For UnitedHealthcare and AARP Medicare Advantage members, chiropractors are required to submit a Patient Summary Form online for all subsequent treatment visits after the initial evaluation.
Upcoming Deadline for HIPAA Privacy and Security Training: Confirm that all team members dealing with PHI understand HIPAA compliance. Verify that every staff member has fulfilled their annual training requirements and that you have documented their completion by December 31, 2024.
October 1, 2024, Effective Date of New ICD-10 Codes:
Inform all staff about these updates in charting, charge entry, or billing. Remember to code to the highest level of specificity documented in the patient record. Need to get the updates? Watch our latest webinar on ICD-10 & Chiropractic
Learn More.
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