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Social proof is when potential customers look for reviews, recommendations, and ways others have used a product before making purchasing decisions. Since people often view banks and credit unions as faceless entities focused solely on transactions, gaining trust is crucial to any marketing campaign. Building social proof with a chosen influencer reinforces the decisions being made by new customers. In 2022, HubSpot found that 72% of Gen Z and Millennials follow influencers on social media, and 50% of Millennials trust their product recommendations. Partnering with influencers can effectively communicate the value propositions and benefits of your financial products and services. These authentic endorsements are an effective way to gain social proof with potential customers.
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