Lead From Every Seat: Tools for Supervisors and Leaders

"… one indisputable fact about leadership: Where leaders lead well, people thrive and where leaders lead poorly people suffer, essentially, success or failure is dependent on the quality of leadership - David Allen"

Course Details

Date: October 9, 2025
Time: 9 AM - 3 PM
Location: Publick House, Sturbridge, MA
Cost: $249 (includes continental breakfast and lunch)

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Course Description

This Chief’s and Leaders’ Course includes:

• How to influence others, reduce stress, and prevent burnout.
• Dealing with toxic interactions and criticism.
• Delivering constructive criticism – giving positive and negative feedback.
• Working smarter – practical methods for achieving optimum productivity.
• Resolving conflicts.
• Key Characteristics of a Leader – emphasizing ‘Vision’ and building a core team.
• Using body language to make a strong first impression.
• Techniques for meaningful conversations with staff.
• Critical incidents from an international perspective.
• The role values play in ethical decision-making.

Who Should Attend?

• Chiefs
• Command Staff
• Administrative Staff
• 911 Supervisors

Featured Instructor: David Allen

We are thrilled to welcome David Allen, who is traveling from South Africa to teach this transformative course. With nearly three decades of policing experience in South Africa, David is a globally recognized expert in leadership development, communication skills, body language analysis, and personal growth. He has delivered impactful presentations across South Africa, Europe, and the United States, including at prestigious institutions like Babson College, Bentley University, Harvard University Police, and the Municipal Police Training Committee. David is also the Director of the award-winning leadership program at Village Camps (Switzerland). His personal interactions with iconic leaders, such as former President Nelson Mandela, have shaped his approach to effective leadership that unites people through proactive solutions and positive thinking.

Don’t miss this unique opportunity to learn from an international expert in leadership!