January 2025

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Renewal Opening February 10th

CRPO registrants are required to renew their registration annually. Registration renewal for the upcoming 2025-2026 registration year will open on February 10, 2025, and closes March 31, 2025, at 5:00 p.m. ET.  

Beginning February 10th, registrants can go to the “Renewal” page of their user accounts to complete the renewal form and pay their annual renewal fee. Detailed information about this year’s renewal process will be available on the Annual Registration Renewal Information page in the coming weeks.

User Management System Upgrades

Attention applicants and registrants! CRPO’s user management system will be temporarily offline from the end of business day January 31, 2025, and will remain offline until February 6, due to system improvements. 

The Applicant Portal was taken offline in early January for upgrades. The application process will be simplified once it re-launches and will include several improvements. Application worksheets are available for prospective applicants to draft their responses while the portal is offline. For more information about these upgrades, please see this news post. 

The Registrant Portal will remain online and accessible until January 31, 2025. Registrants can look forward to similar upgrades and improvements to Registrant Portal pages. Updated instructions and descriptions of improved processes will be made to the specific webpages throughout the CRPO website over the coming weeks.  

Please be aware that CRPO will not be accepting any payments by any method during the downtime until the system is back online in February. Once the system is back online, CRPO will be expanding accepted credit cards beyond Visa and MasterCard! 

Supervision Course Guideline

In December, CRPO Council approved a guideline document on what to look for in a supervision course. Beginning in April 2026, new supervisors are expected to have taken a 30-hour course on providing clinical supervision, and all other supervisors are strongly recommended to complete such a course if they haven’t already. The guideline may be relevant to supervisors, course providers, and anyone else interested in clinical supervision. 

CRPO Supervision Guide and Module

CRPO has created a detailed Guide about clinical supervision. CRPO is using the Guide to make a short, free online learning module on clinical supervision, which supervisors will be expected to complete beginning April 2026. Visit our website to learn more.  

Health Information Breaches:

Annual Statistics Report due Monday, March 3, 2025 

Health information custodians, including psychotherapists, are required to report statistics relating to health privacy breaches annually to the Information and Privacy Commissioner of Ontario (IPC). 

Please see the following resources on the IPC website for information: 

• Annual Reporting of Privacy Breach Statistics to the Commissioner
• Health Privacy Breach Statistical Report – FAQ
• Report a privacy breach
• Annual Reporting of Privacy Breach Statistics to the Commissioner: REQUIREMENTS FOR THE HEALTH SECTOR, PDF, March 2021
• Annual Statistical Reporting – FAQ
• Annual statistical reporting guides and workbooks

Do I have to submit a health privacy breach statistics report?  

•  Yes, if you are a health information custodian and have experienced health breaches. 
•  No, if you are a health information custodian and have experienced 0 (zero) breaches. 
• Yes, if you are both a health information custodian and a FIPPA/MFIPPA institution whether you have experienced health breaches or not. 

(See the Health Privacy Breach Statistical Report – FAQ) 

Am I a health information custodian? 

Please read CRPO’s Practice Matters article on health information custodians and health information custodian successors for guidance.

Anonymous Clients

CRPO’s Practice Advisory Service has received questions about how to meet the Professional Practice Standards in settings where clients might not provide their full name or address.  

Professional Practice Standard 3.4: Electronic Practice discusses issues of consent for electronic practice and notes that “Registrants must not provide psychotherapy to anonymous clients.”  

But what about access to psychotherapy services in settings such as call-in centres, drop-in service providers, or shelters, where asking vulnerable individuals to provide their full name or an address might present a barrier?   

Read our Practice Matters article for guidance.

Quality Assurance Program Updates

Even-year registrants and those selected for the 2025 Spring CBA had a December 31, 2024 deadline. All registrants with outstanding requirements have been notified. To avoid non-compliance issues, please ensure you have completed any outstanding QA Program requirements.  

2024 PD Cycle: If you were registered in 2016, 2018, 2020, or 2022, and have not submitted an attestation form, please log in to your CRPO account as soon as possible to complete this requirement. If you require assistance, please contact qa@crpo.ca  

2025 Spring CBA pre-questionnaire and confirmation form: Registrants who were notified that they were selected to complete the 2025 Spring CBA must complete the questionnaire linked in the notification email. The questionnaire includes a deferral form if needed. If you require assistance, please contact QAassessments@crpo.ca  



To speak to a QA Team member, follow this link to book a call.

For CRPO registrants: Please do not unsubscribe. CRPO uses email to communicate with registrants about important College updates. If you choose to unsubscribe, it is then your responsibility to regularly check our website to keep yourself informed about your College obligations. It is the responsibility of each registrant to make sure CRPO has your current contact information, updated within 30 days of a change, and ensure that the organization you work for does not block CRPO emails. CRPO may collect information about whether a recipient has read a message. CRPO may use this information for communication planning and record-keeping.