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If you want to find consensus at the Century Summit, ask a question about the need to innovate in learning to support people across their entire lives, not just during the first quartile of life. But if you want to hear a bunch of experts go at it, just ask them about the likely impact of AI on the future of work.
At the Summit, Paul LeBlanc, the President Emeritus of Southern New Hampshire University, represented the camp that AI would change everyone’s work, while Peter Cappelli of Wharton took the more cautious view that some of the hype around AI might be overblown. And to be fair to Cappelli, his view has found some very recent support in a new economic report from Goldman Sachs that found that AI added “basically zero” to US economic growth last year.
But we were most taken with the insights of Allison Pugh of Johns Hopkins, author of The Last Human Job, who argued about the importance of protecting connective labor, the jobs that put humans in contact with other humans. “We’re at a critical moment of thinking about what AI is for, and what it’s being deployed for. Because AI is being developed in profit-based companies, they’re focused on getting the user engaged and customer satisfaction.... that’s not the AI that we want. We need to impose a connection criterion and if the AI is impeding an actual human relationship, that’s AI we want to avoid.”
And there was plenty more. We’ll be posting the videos from the Summit soon, or you can wait for our event report, planned to come out next month.
Our thanks to everyone for not only the amazing discussions, but for handling the bad weather, power outages, and locusts in good humor. And we have it on good authority that the weather will be better for Century Summit VII.
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