|
The St. Thomas – St. John Hotel & Tourism Association, in partnership with the University of Puerto Rico at Carolina, is pleased to offer FREE ServSafe Manager Certification and FSMA Food Safety Trainingfor hospitality and foodservice members. The eight-hour training will cover essential food-safety practices, FSMA requirements and food traceability, followed by the two-hour proctored ServSafe Manager certification exam. Training will be offered on St. Thomas Oct. 22–23 at Westin Resort and Spa at Frenchman’s Reef.
The St. Croix Hotel & Tourism Association, in partnership with the University of Puerto Rico at Carolina, is pleased to offer FREE ServSafe Manager Certification and FSMA Food Safety Training for hospitality and foodservice members. The eight-hour training will cover essential food-safety practices, FSMA requirements and food traceability, followed by the two-hour proctored ServSafe Manager certification exam. Training will be offered on St. Croix Oct. 24–25 at The Buccaneer.
DEADLINE TO REGISTER IS OCT. 2.
PARTICIPANTS MUST:
-
BRING A LAPTOP TO THE EXAM SESSION (NOT FOR THE TRAINING SESSION) Cell phones, recording glasses, personal computers & iPads are not permitted during the exam
- Register in advance and provide their full name and a valid email address.
- Create or verify an individual ServSafe account before the certification exam.
-
Review the training materials and practice exam questions that will be provided before the course.
- Confirm their exam language preference and any reasonable accommodation needs in advance.
- Attend the eight-hour ServSafe Manager/FSMA training and then participate in a scheduled two-hour proctored ServSafe Manager certification exam.
- Follow exam-security requirements.
We want to emphasize that participants must bring their own laptop. We will not have available laptops and it is a required tool to complete the program.
Register here. Link is the same for both associations, so be sure to indicate which you plan to attend.
| Register now for September courses including: Human Resources Manager; Chartered Tax Professional with Microsoft Excel; Bookkeeping Certificate; Cybersecurity Certificate; and more. These courses can launch your small business into the next phase of success! Browse courses now. |
-
WhatsApp Community Use & Considerate Practices Workshop #2 on Sept. 29 at 6 p.m. Participants will learn practical ways to use WhatsApp Communities as an organized, respectful, and effective communication tool. By the end of the session, participants will have touched on twelve essential topics. Read more.
-
The True Cost of Doing Business: Pricing Strategies for USVI Entrepreneurs on Oct. 8 at 2 p.m. Many USVI businesses fail because they don't account for the true cost of logistics. This workshop teaches you how to calculate "landed costs"—including shipping, excise taxes, and electricity—to ensure your pricing strategy covers your overhead while remaining competitive in the local market. Read more.
-
The Empowered Executive: Scale Your Business by Mastering Leadership and Impactful Speech on Oct. 12 at 11 a.m. True business growth requires a fundamental shift in both your leadership structure and how you articulate your vision. If your company’s daily operations depend entirely on your constant involvement—or if key strategies get lost in translation—you haven’t built a scalable enterprise; you’ve created a high-stress bottleneck. To build a self-sustaining business, founders and executives must transition from operational managers executing the present into visionary architects designing the future. This transformation requires two core capabilities: shifting your daily focus toward high-level strategy and mastering the nuanced, versatile communication needed to align and empower your team. This comprehensive session delivers a practical roadmap to help you reclaim your time, delegate effectively, and master high-impact business communication across all channels and audiences. Read more.
-
Designing for All: Accessible Customer Service & Workplace Solutions in the USVI on Oct. 13 at 11 a.m. What You Will Learn: Customer Service Excellence: Standard practices for communicating effectively with clients who have mobility, sensory, visual, or cognitive disabilities. Assistive Technology Solutions: Real-world demonstrations of affordable adaptive devices, software tools, and communication boards tailored for local business operations. Physical & Digital Layout Optimization: Simple adjustments to entryways, counter heights, payment terminals, and website interfaces that eliminate barriers. Territorial Resources: How to leverage VIUCEDD's local Assistive Technology (AT) device loan program and technical assistance for your business. Read more.
-
Excellence in Island Hospitality & Visitor Experience Management on Oct. 15 at 11 a.m. Participants will explore best practices for navigating cross-cultural communication, setting and exceeding guest expectations, and turning potential service breakdowns into opportunities for guest loyalty. Additionally, the session dives into modern reputation management, equipping your team with tools to effectively handle online reviews, boost digital ratings, and cultivate memorable experiences that drive repeat visits and positive word-of-mouth. Read more.
-
Smart Marketing, Zero Waste: Cost-Effective Tactics That Scale on Oct. 21 at 11 a.m. Small business owners and marketers are often expected to drive big results with limited financial resources. This practical, action-oriented webinar will walk you through proven marketing strategies that deliver measurable growth without requiring a massive advertising budget. Learn how to optimize your existing channels, harness digital tools, and execute campaigns that turn tight budgets into high-return assets. Read more.
-
USVI Cash Flow Mastery: Keeping Your Business Afloat Year-Round on Nov. 5 at 2 p.m. Success in the USVI isn't just about sales; it’s about managing the "peaks and valleys" of a seasonal economy. This session covers how to forecast cash flow during the off-season, manage high inventory costs, and ensure you always have enough liquidity to weather the quiet months. Read more.
-
The Financial Compass: How to Forecast Trends and Budget for Growth on Nov. 9 at 11 a.m. Many small business owners struggle to bridge the gap between where their finances are today and where they want them to be tomorrow. Join us for an actionable webinar designed to demystify the core pillars of financial management: forecasting and budgeting. While a forecast predicts what might happen based on historical data, market trends, and economic factors, a budget dictates what should happen by setting clear financial goals and allocating funds strategically. Read more.
-
The Visual Mind: How Color, Logos, and Brand Tone Drive Buying Decisions on Nov. 12 at 11 a.m. Before a customer reads a single word of your copy, their brain has already formed an impression based on your visual identity and brand tone. This session breaks down the subconscious factors that drive brand perception—from how colors evoke specific emotions to how font choices and voice shape perceived value and trust. Learn how to align your logo, visual presentation, and communication style to attract and convert your ideal audience. Read more.
-
A Manager's Guide to Restaurant Financial Reports: Where Is My Money Going? on Nov. 13 at 11 a.m. The average restaurant operates on a razor-thin 5% profit margin. Do you know exactly where the other 95% of your revenue is going? Because the hospitality industry faces distinct operational hurdles—from high inventory turnover to fluctuating labor costs—standard accounting practices simply don't cut it. To build a resilient, profitable business, restaurant owners and operators need a financial framework tailored specifically to their unique challenges. Join former VI SBDC State Director John M. Morosco for a deep dive into restaurant financial management. In this practical, actionable workshop, you will discover how to demystify your P&L statement, plug profit leaks, and master the industry gold standard for accounting. Read more.
-
The Entrepreneur's Roadmap: Building a Practical Business Plan That Works on Dec. 3 at 2 p.m. A business plan is more than just a document; it's your roadmap to success. In this workshop, you'll learn how to formulate a clear, concise, and compelling business plan. We'll cover each key section—from market analysis to financial projections—so you can confidently pursue funding, partners, and growth. Read more.
-
Decoding Your Business Health: A Guide to Financial Statement Analysis on Dec. 7 at 11 a.m. Are your financial statements telling you the full story of your business? Many entrepreneurs see their Profit & Loss, Balance Sheet, and Cash Flow statements as necessary tasks for compliance, rather than powerful tools for growth. In this webinar, we will shift that perspective, teaching you how to turn raw data into a roadmap for your business’s future. Join us as we break down the three core pillars of financial health and show you how to interpret them to identify trends, eliminate inefficiencies, and make data-driven decisions that boost profitability. Read more.
| |